Visitor Management Knowledge Base
- Emergency Management Suite
- Preparation & Response Training
- PBIS Rewards
-
Compass
Getting Started Webinar Links Data & User Management Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting Release Notes & Updates Additional Resources
- Behavioral Case Manager
- Visitor Management
- School Check In
- ALICE Training Institute
- Detect
- Anonymous Tip Reporting
- Resources
- Back-to-School
Release Notes & Updates
- Release Notes (5/7/2025): Guardian-Initiated Student Late Check-in & Early Check-out Functionality
- Release Notes (3/5/2025): Expanded Self-Serve & Visitor Check-in/Check-out Functionality
- Release Notes (1/29/25): Enhancements and Issue Resolutions
- Release Notes (12/10/2024): Guardian Notifications & VM/EM Integration Enhancements
- Release Notes (10/16/24): Self-Serve Enhancements & User Interface Updates
- Release Notes (8/6/24): Enhancements and Issue Resolutions
- Release Notes (7/30/24): User Interface & Self-Serve Enhancements
- Release Notes (5/7/24): Reporting Updates
- Release Notes (3/5/24): User Management and Reporting Updates
- Release Notes (1/23/24): 2D Scanning
- Release Notes (12/21/23): Edit Non-Alphabetical Visitor Names
- Release Notes (12/12/23): Barcode/RFID Scanning, Staff & Student Updates
- Release Notes (11/7/23): Staff & Substitute Improvements-VMS
Getting Started
- Visitor Management Admin Settings
- How to Add/Edit School Information
- Activity Log
- SIS Sync Status
- SSO (Single Sign-On) Set Up
- Restricted Persons Policy
- PowerSchool Setup - SIS Sync Setup for PowerSchool Writebacks
- Visit Time Settings
- PowerSchool Setup
- Visit Options
- Visitor Check-in Settings
- Student Tracking
- Check-in Badge
- Scheduled Visits
- Mobile App Settings
- Self-Serve Setup
- Volunteer Management - Customize Application
- Volunteer Management - Application Approval
- Volunteer Management - Volunteer Portal
- Staff Tracking
Troubleshooting
- DYMO Connect Installation and Troubleshooting
- DYMO Connect Web Service SSL Connection Troubleshooting
- DYMO Printer- Errors Printing from Self-Serve
- Common DYMO Printer Issue Troubleshooting- VMS
- Camera Scanning - Troubleshooting
- Troubleshooting Barcode/RFID Scanning (Staff & Student)
- ID Scanner Troubleshooting
- Troubleshooting: Enabling Real Time In-Building Updates
- Whitelist Guide
Hardware / Consumables
- DYMO 450 & 550 Series Printer Install
- DYMO Wireless Printer Setup
- How to set Up 2D Scanner
- ID Scanner Drivers & Software Install
- Supported Hardware, Check-in/out Methods, and Scenarios
- Accepted Identification for Webcam Scanning
- System Requirements
- Operating System Hardware Compatibility
- Web Camera Scanning: Installation & Configuration
- ID150 Installation and Configuration