DYMO 450 & 550 Series Printer Install
Learn how to install a DYMO LabelWriter 450 & 550 Series printer to use with your Visitor Management station.
- Emergency Management Suite
- Preparation & Response Training
- PBIS Rewards
-
Compass
Getting Started Webinar Links Data & User Management Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting Release Notes & Updates Additional Resources
- Behavioral Case Manager
- Visitor Management
- School Check In
- ALICE Training Institute
- Detect
- Anonymous Tip Reporting
- Resources
DYMO 450 & 550 Series Printer Install for Visitor Management
🎥Video Tutorial: Dymo Installation & Configuration
Please select from the Operating System options below to view the installation steps for your station:
Windows Installation Steps
Download the DYMO Software and Connect to Your Windows Device:
Before beginning the installation process:
- Please log into the computer as an Administrator.
- Do not connect the printer to your computer until after the software installation is complete.
- Log into Visitor Management and navigate to the Device Settings page by clicking the gear icon on the Side Navigation menu.
- By default, this will open the Printer Setup tab.
- Click the Download Printer Software button to begin downloading the latest version of DYMO Connect, that has been approved for Visitor Management.
- This will download a zip folder named: “DCSetup-win.zip”
- Open this folder to locate and run the DCDSetupX.X.X.X.exe install file.
- Follow the prompts on the installation wizard, using the default options, to finish installing the software.
- If you are prompted to restart your computer, please do so now and log back in as an Administrator before continuing to the next step.
- Plug your printer into a power outlet and connect it to your computer with the provided USB cable.
- On the Windows Taskbar/Start Menu, select the Search icon, type Printers in the search bar, and then select Printers & Scanners from the search results to open the Printers & scanners system settings.
- Next to Add a printer or scanner, select Add device.
- Wait for it to find nearby printers, then choose the one you want to use, and select Add device. If you want to remove the printer later, select it, and then select Remove.
- If your printer isn't in the list, next to “The printer that I want isn't listed,” select Add manually, and then follow the instructions to add it manually using one of the options.
Connecting Your DYMO Printer to Visitor Management:
NOTE: The software installation covered above includes two separate applications:
- DYMO Connect
- DYMO Connect Web Service
The DYMO Connect app is a great tool for troubleshooting your printer outside of Visitor Management when needed. However, the only app you need to have running to print badges from Visitor Management is the DYMO Connect Web Service. This app will run automatically with Windows on startup.
- Ensure DYMO Connect Web Service is running by looking for the DYMO icon in your computer's System Tray (Up Arrow in the bottom right of your Windows Taskbar)
- Right-click on the DYMO icon and select “Diagnose…”
- You should receive a pop-up message stating: "DYMO Connect Service is running on port 41951"
- Log into Visitor Management once again, and navigate to the Device Settings page by clicking the gear icon in the Side Navigation menu
- From the Printer Setup page, that you downloaded the software from before, click on Scan for Printers
- Confirm that your DYMO Printer is showing as Connected
- You will now see the Default Printer settings displayed on your page
- Select PC from the Computer Connected to Printer dropdown
- Then select your default options from the Staff-Assisted and Self-Serve sections
- Staff-Assisted:
- Staff-Assisted Check-in Badge Printer
- Staff-Assisted Tardy or Early Dismissal Slip Printer
- Staff-Assisted Badge Photo Print Brightness
- Self-Serve:
- Self-Serve Check-in Badge Printer
- Self-Serve Tardy or Early Dismissal Slip Printer
- Self-Serve Badge Photo Print Brightness
- Setup complete! Your DYMO printer is now set up to be used with Visitor Management
MacOS Installation Steps
Download the DYMO Software and Connect to Your MacOS Device:
Before beginning the installation process:
- Please log into the computer as an Administrator.
- Do not connect the printer to your computer until after the software installation is complete.
- Log into Visitor Management and navigate to the Device Settings page by clicking the gear icon on the Side Navigation menu.
- By default, this will open the Printer Setup tab.
- Click the Download Printer Software button to begin downloading the latest version of DYMO Connect, that has been approved for Visitor Management.
- This will download a zip folder named: “DCSetup-mac.zip”
- Open this folder to locate and run the DCDMacX.X.X.X.pkg install file.
- Follow the prompts on the installation wizard, using the default options.
- Once the installation finishes, click Close.
-
IMPORTANT: You should receive a pop-up stating: “DYMO.WebApi.Mac.Host” wants access to control “Terminal”
- Click OK to allow.
- This will open a Terminal window requesting the Administrator password.
- Enter the Administrator password for the computer, then use the Return/Enter key on your keyboard.
- If you are prompted to restart your computer, you can do so now and log back in as an Administrator.
- Next we will need to open the Keychain Access app.
- From Finder, click on Go and select Utilities. Then proceed to find and open Keychain Access
- On the left-hand side of the window, highlight System and select Certificates
- There are two certificates that we will need to look for:
- localhost
- DYMO Root CA (for localhost)
- First, Ctrl-Click (or Two Finger-Click) the DYMO Root CA (for localhost) certificate and delete it
- Then double-click the localhost certificate to open it
- Expand the Trust tab and set it to Always Trust
- Enter the Administrator password for the computer if prompted
- Once complete, you can close the window and quit Keychain Access
- Plug your printer into a power outlet and connect it to your computer with the provided USB cable.
- To add the printer to your list of available printers, go to: Apple menu > System Settings, then click Printers & Scanners in the sidebar. (You may need to scroll down.)
- If you don't see your printer listed on the left, click the Add Printer, Scanner, or Fax button on the right.
Connecting Your DYMO Printer to Visitor Management:
NOTE: The software installation covered above includes two separate applications:
- DYMO Connect
- DYMO Connect Web Service
The DYMO Connect app is a great tool for troubleshooting your printer outside of Visitor Management when needed. However, the only app you need to have running to print badges from Visitor Management is the DYMO Connect Web Service. This app will run automatically with MacOS on startup.
- Ensure DYMO Connect Web Service is running by looking for the DYMO icon on the Menu Bar in the top right of your screen.
- Control-click(or two-finger click) on the DYMO icon and select “Diagnose…”
- You should receive a pop-up message stating: "DYMO Connect Service is running on port 41951"
- Log into Visitor Management once again, and navigate to the Device Settings page by clicking the gear icon in the Side Navigation menu
- From the Printer Setup page, that you downloaded the software from before, click on Scan For Printers
- Confirm that your DYMO Printer is shown as Connected
- You will now see the Default Printer settings displayed on your page
- Select Macintosh from the Computer Connected to Printer dropdown
- Then select your default options from the Staff-Assisted and Self-Serve sections
- Staff-Assisted:
- Staff-Assisted Check-in Badge Printer
- Staff-Assisted Tardy or Early Dismissal Slip Printer
- Staff-Assisted Badge Photo Print Brightness
- Self-Serve:
- Self-Serve Check-in Badge Printer
- Self-Serve Tardy or Early Dismissal Slip Printer
- Self-Serve Badge Photo Print Brightness
- Setup complete! Your DYMO printer is now set up to be used with Visitor Management