Operating System Hardware Compatibility
This article provides insights into the compatibility of available Navigate360 Visitor Management System hardware with various desktop operating systems.
- Emergency Management
- PBIS Rewards
- Hall Pass
- Preparation & Response Training
- Behavioral Case Manager
- Visitor Management
-
Compass Curriculum
Training Workshops Getting Started On-Demand Release Notes & Updates Data & User Management Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting Additional Resources
- School Check In
- ALICE Training Institute
- Digital Threat Detection
- Anonymous Tip Reporting
- Resources
- Back-to-School
Visitor Management is compatible with a variety of hardware configurations. The charts below provide an overview of the computer hardware supported by each Visitor Management station type, followed by a detailed breakdown of the compatible scanning and printing devices available for each station. Recommended hardware options are also identified where applicable.
Terms to Know:
- Staff-Assisted: Visitor Management is operated by a staff member on a workstation.
- Self-Serve: Visitors complete check-in using a kiosk or self-service device without staff assistance.
Compatibility Legend:
-
Supported -
Not Supported -
Supported with additional requirements (see related notes)
Computer Hardware |
VM Station Compatibility |
||
Staff Assisted |
Self Serve |
||
Windows 10 or newer |
|
|
|
2 GHz Processor |
2 GHz Processor |
||
macOS 12 or newer |
|||
2 GHz Processor |
2 GHz Processor |
||
iPadOS 16 or newer |
|||
2 GHz Processor; 4GB RAM |
❌ | ||
| Chromebooks | ❌ |
❌ | |
Hardware |
VM Station Compatibility |
|
|
Staff Assisted |
Self Serve |
|
Webcams Visitor, Staff, Guardian, Volunteer Identification Scanning | ||
| Logitech C922 | ||
| Logitech C925e (preferred) | ||
| iPad Built-in Web Camera | Not Applicable for Station Type |
|
| PC/MAC Built-in Web Camera | ❌ |
❌ |
|
Driver License Scanners Visitor, Staff, Guardian, Volunteer Identification Scanning | ||
| Acuant ID-150 Scanner |
|
❌ |
| Zebra DS9308-DL Barcode Scanner Only the -DL model is compatible |
||
|
Zebra DS457-DL Barcode Scanner Only the -DL model is compatible |
||
|
Barcode Readers Visitor Badge Barcode ID Scanning and Student and Staff School ID Barcode Scanning | ||
| Navigate360 Barcode Reader | ❌ |
|
|
RFID Readers Student and Staff RFID Fob Scanning | ||
| Elatec RFID Reader (preferred) | ❌ |
|
| Navigate360 RFID Reader | ❌ |
|
|
Badge/Pass Printers Visitor, Student, Substitute, Volunteer Badge/Pass Printing Important: If your district plans to print badges or passes from a Self-Serve kiosk, DYMO printers cannot be connected directly to the kiosk. The printer must be connected to a workstation running a Staff-Assisted station and then assigned to the Self-Serve kiosk within Visitor Management. | ||
| DYMO 450 Twin/Twin Turbo | ✅⚠️ | |
| DYMO 450 Turbo | ✅⚠️ | |
| DYMO 550 (preferred) | ✅⚠️ | |
| DYMO 550 Turbo (preferred) | ✅⚠️ | |
| DYMO Wireless |
✅⚠️ Wireless Note: Once Staff-Assisted configuration has been completed, printer can be placed by Self-Serve station without USB connection. |
|
✅⚠️ Self-Serve Kiosks and Badge/Pass Printer Requirements
- Physically connect the Dymo printer USB to the workstation running the Staff-Assisted Station.
- We currently do not support connecting the printer directly to a Self-Serve Kiosk.
- Ensure a Visitor Management user is logged into the Visitor Management platform.
- Assign the printer to the logged-in user under Device Settings > Self-Serve Kiosk.
- Printing will not function unless both the user login and printer assignment requirements are met.