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Release Notes (12/10/2024): Guardian Notifications & VM/EM Integration Enhancements

Stay informed about the latest updates to our Visitor Management solution with the release notes for December 2024. Learn about new features and improvements to enhance your user experience.

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Feature Enhancement - Guardian Notifications

Visitor Profile:

For visitors that have at least one student linked to their profile, all users will now see a Notifications option added to the Visitor Profile. Allowing users to manage the guardian's notification preferences for each student linked to their Visitor Profile. 

Additionally, all users will now have the ability to manually add or update a visitor's email address directly from their Visitor Profile. This will allow users to set up email notifications for guardians without needing to invite them to the Visitor Check-in Mobile App.

For more information on the Visitor Profile page, click here.

 

Visitor Check-in Mobile App:

Approved Visitors that have been invited to the Visitor Check-in Mobile App will see an updated Notification Preferences screen. Allowing them to select which students they would like to receive Late Check-in and Early Check-out notifications for.

For more information on the Mobile App Notification Preferences page, click here.


Feature Enhancement - VM & EM Integration

The below enhancements apply to customers with active subscriptions to both Navigate360 Visitor Management (VM) and Emergency Management (EM).

 

Alarm Notification Banner:

All users will see that the Alarm Activation banner is updated to use a separate color scheme for alarms that have been activated in Drill and Training modes, along with a tag showing the alarm mode that was selected. Ensuring that the bright red color scheme is reserved for real life emergencies. 

Users will also see improved banner timing, allowing the banner to be displayed immediately when an alarm is activated in VM or EM and removed when an alarm is ended from EM.

For more information on the Alarm Activation process, click here.

 

Visitor SMS Message Upon Check-in:

Visitors that have a mobile number saved to their Visitor Profile will now receive a text notification after checking into a building. Informing them that their visit details have been passed to Emergency Management, in case an emergency occurs during their visit.

For more information on the Staff-Assisted Visitor Check-in process, click here.

For more information on the Self-Serve Visitor Check-in process, click here.


Additional Issues Resolved

  • Text Security Alert notifications failing to send for users in specific districts
  • In Building Panel failing to update automatically after Visitors or Staff check in/out
  • Parents/Guardians linked to Student Profiles not being displayed on the All Student List
  • The “Other” Early Check-out Reason causing a white screen when checking out a student on a Staff-Assisted Station
  • Alarm Activation workflow being displayed for certain districts without an active subscription to Emergency Management
  • Visit Time/Auto-Checkout Time Settings failing to save correctly for Building Admins
  • White Screen issue when attempting to view a System Notification on the Activity Log page
guardian notifications visitor management emergency management alarm vm vms release update

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