ALICE Launch Guide- NTI
NTI Power User startup Guide
Verify Power Users
District’s must identify one or more Power Users to manage the Navigate360 Training Institute.
Power Users are responsible for:
- Delivering access of ALICE Training® to district users
- Assigning required lessons
- Reviewing progress reports to ensure lessons are completed Locate Power Users:
Step 1: Log into https://learn.navigate360.com using your login credentials.
Step 2: Navigate to the ‘Admin Menu’ by clicking the gear icon in the top, right corner of the homepage and click ‘User Management.’
Step 3: Open the Menu Filters in the top-left corner.
Step 4: Add Filter- Level > Is > Power User. Select Confirm.
If your primary Power User has left the organization, please contact your Customer Experience Consultant. If additional Power Users are needed, please email your Customer Experience Consultant and tech@navigate360.com with the user’s first name, last name, and email address.
Adding New Users
This video will teach you how to add users.
Instructions for adding new users to the Navigate360 Training Institute.
Note
This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com
Step 1: Log into https://learn.navigate360.com using your login credentials.
Step 2: Navigate to the 
gear wheel in the top right corner to access admin settings.
Step 3: Click on “Users”.
Step 4: Click on 
“New Users” and then “New User”.
Step 5: Complete all required fields, ending with “Create User”. You may need to click through the folders on page 2 to select your organization.
Step 6: After creating the user, click on “Enroll users to courses” to set up their first course.
See also: Adding a New User
Add New Users via CSV
Instructions for adding new users to the Navigate360 Training Institute.
Power User Warning
Note This activity requires Power User permissions. If you do not have these, ple...
Note
This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com
Step 1: Log into https://learn.navigate360.com using your login credentials.
Step 2: Navigate to the 
gear wheel in the top right corner to access admin settings.
Step 3: Click on “Users”.
Step 4: Click on 
“Import & Manage” and then “Manage Users via CSV”.
Step 5: Download the template, and complete all required fields.
Passwords
During initial setup, user passwords must include both letters and numbers in any combination.
For subsequent passwords, users will receive an error message if they try to create a password with only letters or only numbers. Additionally, they will receive an error message if they use three consecutive letters or three consecutive numbers.
Step 6: After the CSV is configured and saved, upload the file by clicking the green cloud and selecting the saved CSV file.
Step 7: Open “Advanced Settings” and ensure “Consider first row as header” is toggled on. Click “Confirm” in the lower right-hand corner.
Step 8: In “General Import Options,” check the box for “Force users to change their password at their first login”.
Step 9: Drag and drop the proper “Navigate360 Fields” to match the CSV column headers in “Preview.” Click “Import” in the lower right-hand corner.
Important
If you opt to “update information for existing users,” the password field entered in the CSV will supersede any import setting and change the user's password.
If you do not wish your existing users to have new passwords, Do NOT toggle “update information for existing users.”
Optional Upload Fields
Send Notifications:
Send an email to each user with login instructions after the import.
Update Users:
Overwrite existing user data (email address and/or password) with the data uploaded via the CSV file. Select “Add users…” as shown.
Destination Fallback Branch:
If no branch code exists on your CSV file, use this option to select the branch for proper user assignment.
See also: Adding Users Through CSV Upload
Deactivate Users
Instructions for deactivating users in the Navigate360 Training Institute.
Note
This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com
Note: To ensure historical data is maintained, user accounts cannot be deleted.
Step 1: Log into https://learn.navigate360.com using your login credentials.
Step 2: Navigate to the 
gear wheel in the top right corner to access admin settings.
Step 3: Click on “Users”.
Step 4: Click the 
checkbox circle once to deactivate a user. Click it again to re-activate a user.
Deactivate Users via CSV Upload
Step 1: Download the template and complete the Username and Active columns for Users being deactivated. Save your completed spreadsheet.
Important
When preparing the .CSV file, enter "no" in the Active column for each user.
Step 2: Log into https://learn.navigate360.com using your Power User credentials.
Step 3: Navigate to the ‘Admin Menu’ by clicking the gear icon in the top, right corner of the homepage and click ‘User Management.’
Step 4: Click on “Import & Manage” followed by “Manage Users via .CSV”.
Step 5: After your .CSV is configured, upload your file by clicking the green cloud and selecting your saved .CSV file. 
Step 6: Open “Advanced Settings” and ensure “Consider first row as header” is toggled on.
Step 7: Click “Confirm” in the lower right-hand corner.
Step 8: In “General Import Options”:
• Enable “Update information for existing users”
Step 9: Drag and drop the proper “Navigate360 Fields” to match the .CSV column headers in “Preview”.
Step 10: Click “Import” in the lower right-hand corner.
Assigning Courses
ALICE eLearning has been enhanced for the 2023-2024 school year
This school year, Power Users can assign different courses to Learners based on their completion history. New ALICE learners should be assigned 'AH7 - ALICE for Schools.'
Returning ALICE learners can be assigned ‘AS23R - ALICE for Schools 2023-2024 Recertification.’ This new course is intended for returning learners who have previously taken the ALICE for Schools course.
If you have any questions about the enhanced content, please contact your Customer Experience Consultant.
For enrollment issues, please contact Technical Support at tech@navigate360.com or by completing the Contact Us form above.
Enrolling Returning Learners
Information for Enrolling New Users is in the next section
Step 1: Log into https://learn.navigate360.com using your login credentials.
Step 2: Navigate to the ‘Admin Menu’ by clicking the gear icon in the top, right corner of the homepage and click ‘Course Management.’
Step 3: Search for AS23R - ‘ALICE for School 2023-2024 Recertification.' Click on the course name.
Step 4: Once entering the Enrollment page, click the purple ‘Manage Enrollments’ bubble. Then, click ‘Import Users from Course.’
Step 5: From the list of courses, select Course Code AH7 - ‘ALICE for Schools.' Click Next
NOTE: Some districts may have completed ‘AH71’ in 2022-2023, if this was your district, please use Course Code AH71 - 'ALICE for Schools' on your Enroll Users from Course options
Step 6: On the options tab:
- User Levels, select ‘All Levels’.
- Enrollment Status, click ‘Select Enrollment Status’ and choose ‘Completed.'
- Enrollment Deadline, leave blank
- click Next
Step 7: You will be shown a list of users based on the selected criteria. After reviewing the list of Completed users, click ‘Submit’ to enroll.
Enrolling New Learners
Ensure that new Users have been added to NTI first (Instructions above on this page)
Users can be enrolled directly or via CSV into AH7 - ‘ALICE for Schools.' Specific Instructions are available below.
Enroll Users via CSV
Power User Warning
Note This activity requires Power User permissions. If you do not have these, ple...
Note
This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com
Power Users have the ability to enroll users into a single or multiple courses within Navigate360 Training Institute via CSV. Before starting this process, users should have been added to the platform. More information on adding users via CSV is available here.
Prepare the CSV File
- Download the template
- Remove the example rows
- For single course enrollment, add the username of each user in their own row
- For multi-course enrollment, create a row for each username and fill in the course code. Each course code should be a single row with the username repeated in each of those rows. (It is possible to enroll different users into different courses through this method as well)
- In the level column, enter the word learner for every row on the spreadsheet
- Save the file as a CSV for upload in the next section
Finding the Course Code
Click on the Admin Menu Gear in the top, right corner
Click on Course Management
A list of courses available for enrollment will show (Note: exact available courses can vary by district)
Course Code is an alphanumeric identifier found under the Code column on the Course list
Enrolling into a Single Course
- Log into https://learn.navigate360.com using your login credentials.
- Click on the Admin Menu Gear in the top, right corner
- Click on “Course Management”
- Navigate to the course in which you want to enroll users
- Click on either the Course Name or the People Icon under Enrollment
- On the Enrollment Screen, click Manage Enrollments
- Then, click Manage Enrollments via CSV
- Click the green cloud and select your saved CSV file.
- Open “Advanced Settings” and ensure “Consider first row as header” is toggled on. Click “Confirm” in the lower right-hand corner.
- Under the Navigate360 Fields column, drag Username and Level over to match the Header labels in the Preview column
- Click Import
- A confirmation box will appear. Click Enroll Users to complete the enrollment
- A notification will appear when the job is complete. Note: larger imports may become a back ground job. Background jobs will email you once complete
Enrolling into Multiple Courses
- Log into https://learn.navigate360.com using your login credentials.
- Click on the Admin Menu Gear in the top, right corner
- Click on “Course Management”
- On the Course Management screen, click Manage Enrollments
- Then, click Manage Enrollments via CSV
- Click the green cloud and select your saved CSV file.
- Open “Advanced Settings” and ensure “Consider first row as header” is toggled on. Click “Confirm” in the lower right-hand corner.
- Under the Navigate360 Fields column, drag Username, Level, and Course Code over to match the Header labels in the Preview column
- Click Import
- A confirmation box will appear. Click Enroll Users to complete the enrollment
- A notification will appear when the job is complete. Note: larger imports may become a back ground job. Background jobs will email you once complete
Enrolling Users
Note
This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com
This video will teach Power Users in NTI how to enroll new users into a new course and view pre-existing enrollments.
Update:
The Admin menu can now be accessed by clicking the gear icon in the upper right corner. 
Step 1: Navigate to the 
gear wheel in the top right corner to access admin settings.
Step 2: Click on “Course Management.”
Step 3: Click on the name of the course you want to enroll users in. You will then access the enrollment menu.
Example: Click on the name “ALICE Basic for Schools" |
Step 4: Click on 
“Manage Enrollments” and then “Enroll Users.” 
Step 5: Select one, multiple, or all users and click “Next.”
Step 6: Review the enrollments and “Confirm” at the bottom of the page.
See also: Enrolling Users in Courses
See also: Sending Emails to launch eLearning Access
Launch ALICE Training (Sending Email Notifications)
These steps are written for the ALICE for Schools course. You can send notifications for any course you choose, just replace that course's name as you follow the steps.
If you want to send notifications for multiple courses, repeat the steps for each course.
Step 1: Log into https://learn.navigate360.com using your login credentials.
Step 2: Navigate to the ‘Admin Menu’ by clicking the gear icon in the top, right corner of the homepage and click ‘Course Management.’
Step 3: Select “ALICE for Schools”
Step 4: On the next screen, click the filter icon and select enrollment status to “Enrolled”.
Step 5: Now, click the box next to a user. Then "Select All" at the bottom of the screen.
Step 6: Also at the bottom, you will find a purple "Choose Action" button. Click it and you will use "Send Email".
Step 7: Enter a subject, customize a message (or see below), then review and “Submit”. The email will now be sent to all selected users from the email address in the “From” field.
•You can copy/paste the template email from the next page
• By default, the “from” field will auto-populate with the username of the Power User
Important
To reduce the risk of the emails being blocked by your organization's email server as phishing attempts, we recommend updating the "from" field to noreply@navigate360.com
Course Invitation Template
NOTE
Use the following template when launching ALICE eLearning.
Prior to sending, Power Users should change the password text at the end of the message depending on the option they've chosen for the assignment of passwords.
We are pleased to announce we will be implementing ALICE strategies for our active shooter response protocol.
ALICE is the original civilian response to an active shooter event. ALICE Training® provides preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter event. ALICE Training® option-based tactics have become the accepted response, versus the traditional “lockdown only” approach.
This online course includes 6 modules: ALICE Pre-Test, Introduction, Communication Strategies, Response, Prepare, and ALICE Post-Test and allows users to stop and restart if needed. It will take approximately 60 minutes to complete.
Upon completion of the Foundational Certification, users will receive access to new courses to reinforce and broaden skills on a recurring basis. Throughout our contract, users will have access to all completed courses and may review them as often as desired. We encourage occasional reviews to ensure preparation.
What you do is important and appreciated. Thank you for your cooperation and for participating in your own survival.
Please go to learn.navigate360.com and login with your email address. If you have already logged in, please continue to use the same password. You may also, click the forgot password link on the login screen, if necessary.
Password: **Power Users: See NOTE above**
Navigate360 provides a Knowledge Base to help answer questions about platform functions at https://help.navigate360.com/.
Reporting
Reporting in Navigate360 Training Institute updates once per day overnight. Any new course completions today will not show in reports until the following day.
Instructions for generating progress reports in Navigate360 Training Institute.
Step 1: Log into https://learn.navigate360.com using your login credentials.
Step 2: Navigate to the 
gear wheel in the top right corner to access admin settings.
Step 3: Click on “Reports”.
Step 4: Choose one of the following:
- User Personal Summary (Quick Summary Report for a user)
- Course Dashboard (Quick Summary Report per course)
- Completion Report (comprehensive custom report)
User Personal Summary: Enter the name or email of the user, select the user’s profile and “generate”.
See also: Reviewing an Individual Users Course Progress Through User Personal Summary
Course Dashboard: Click “view” and then select any course on the following screen to see more enrollment progress details. Once you select the course, it can be downloaded to excel or pdf by using these buttons, 
, found in the top right corner.
Completion Report: Click the 
export tray and choose between XLS, CSV, or HTML file types. The file will download automatically.
How to Hide Deactivated Users from a Progress Report
Once viewing the report of your choice, select the funnel feature at the top left to see filter options for your list.
From the filter options, check mark ‘Hide Deactivated Users’ to have deactivated users removed from your progress report.
See also: Reviewing the Branch Report
Manage Passwords
For Individual User Self-Service:
Step 1: Go to https://learn.navigate360.com
Step 2: Click “Forgot your password?” and follow the prompts. An email will be sent for you to create a new password.
For Power Users resetting a user:
Step 1: Log into https://learn.navigate360.com using your login credentials
Step 2: Navigate to the ‘Admin Menu’ by clicking the gear icon in the top, right corner of the homepage and click ‘User Management.’
Step 3: Hover over the users profile line and click on the ellipses 
on the right side of the screen.
Step 4: Click “Edit”.
Step 5: Enter a new password and re-type for confirmation, Select “Submit”.
Whitelist Guide
To ensure your organization's email server receives emails from Navigate360 Training Institute, please have your IT department whitelist the following URLs. Without whitelisting, your email server may block delivery or flag these messages as spam.
Please contact tech@navigate360.com for support and troubleshooting.
Important
Emails sent as the poweruser are “masked”, meaning the message looks like it is from someone familiar, but actually comes from another domain and may be flagged as spam. Please take appropriate steps with your email server to avoid delivery issues.
To avoid masking concerns, swap the poweruser’s email address with "noreply@navigate360.com" in the message editor.
Common FAQs
Why can't my staff member log in?
This can happen when a user attempts to use the wrong password. Encourage the user to request a password reset from the login page, or you can update the password for the user as a Power User. The Power User should also verify the user is active and that their email address is accurate.
Are all staff members required to take ALICE for Schools?
All staff should take the enhanced ALICE for Schools. This curriculum is the new standard for ALICE protocol. Completion requirements are at the discretion of the organization.
Does enrolling users into a course send them an invitation?
Enrolling users does not automatically send them an email. Power Users have the ability to send users an email. Please review Page 11 of this guide.
How do I delete a user?
Deactivating users in the Navigate360 Training Institute allows for historical data to be maintained and referenceable as needed to verify users completed training. If a user no longer needs access to theNavigate360 Training Institute, Power Users can deactivate that user.
To deactivate a user: click on: Admin Toolbar> User Management > search the list for the user > Select the green check under Status to deactivate the user
To request additional assistance please email our technical support team at tech@navigate360.com.