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Preparation & Response Training Knowledge Base

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  • Emergency Management Suite
    EMS 24-25 Getting Started Site Setup EMS Webinar Links User Management Features & Functions Analytics & Reporting Troubleshooting EMS Resources 911Cellular: Integrations On-Demand Learning
  • Preparation & Response Training
    Getting Started NTI Webinar Links User Management Course Management Analytics & Reporting   Troubleshooting PRT Resources  Release Notes & Updates
  • PBIS Rewards
    Launching PBISR Webinar Links User Management  PBIS Rewards Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables On-Demand Learning Integrations   Release Notes & Updates  PBIS Rewards Specific Resources 
  • Compass
    Getting Started Webinar Links Data & User Management  Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting   Release Notes & Updates  Additional Resources
  • Behavioral Case Manager
    Getting Started Webinar Links User Management  Feature/Function Overview  Analytics & Reporting   Troubleshooting   Release Notes & Updates  Resources / User Guides State Specific Guidance
  • Visitor Management
    Release Notes & Updates  Getting Started Webinar Links User Management  Feature/Function Overview Analytics & Reporting   Troubleshooting   Hardware / Consumables Resources  Integrations
  • School Check In
    Getting Started  SCI Webinar Links User Management  SCI Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables SCI Resources 
  • ALICE Training Institute
    User Management  ALICE Feature/Function Overview  ALICE Resources  Troubleshooting  
  • Detect
    Getting Started Detect Webinar Links Integrations   Detect Resources  Troubleshooting Release Notes & Updates 
  • Anonymous Tip Reporting
    Getting Started  P3 Webinar Links User Management  P3 Feature/Function Overview  Analytics & Reporting   Integrations   Release Notes & Updates  P3 Resources 
  • Resources
    Notices Downloads SIS Integration Billing
+ More

Getting Started

  • ALICE Launch Guide (2024-25)
  • Adding Users Manually & Via .CSV
  • How to Enroll Users in Courses
  • Sending Emails to launch eLearning Access
  • Accessing ALICE Training: First Time Login
  • How to Enroll in ALICE: Workplace
  • Organization Certification Guide- ALICE

NTI Webinar Links

  • Navigate360 Training Institute: Power User Training
  • Navigate360 Preparation & Response Training On-Demand: Back to School 2023- Power User Training

User Management

  • Deactivating Users
  • Uploading Users via .CSV File (Fallback Branch)- NTI
  • User Management Best Practice
  • Power User Roles and Responsibilities
  • How to Identify Power Users
  • How to add new users to branches
  • Reviewing a Learner's Course Progress Through User Personal Summary
  • Updating User Settings
  • How to Update User Account Information (Name/Email)
  • Resetting Passwords

Course Management

  • Course Reminder Emails
  • Course Deadlines
  • Accessing The NTAC Level 2 Post Test
  • Viewing NTAC Progress Reports
  • Find and Download a Learner’s NTAC Certificate
  • CSTAG Level 1 - eLearning Access, Expectations, Certificates
  • Accessing The CSTAG Level 2 Post Test
  • CSTAG Level 2 FAQ
  • Viewing CSTAG Progress Reports
  • Find and Download a Learner’s CSTAG Certificate
  • 2024 How to Enroll in ALICE
  • Find and Download a Learner’s Certificate
  • Enrolling Users into Learning Plans

Analytics & Reporting  

  • Reporting
  • Viewing CSTAG Progress Reports
  • Viewing NTAC Progress Reports
  • Export User Data with Reference column

Troubleshooting

  • Troubleshooting: "this user already exists"
  • Troubleshooting: User Status is Expired
  • Troubleshooting: Course Expired
  • Troubleshooting: Max Number of Views Reached
  • Troubleshooting: 403 Error
  • Troubleshooting: Branch Code
  • Troubleshooting: Invalid Email/Domain Management

PRT Resources 

  • User Course Enrollment Template
  • Whitelist Guide
  • Email Reminders: Importance of Updating the "From" Field
  • Find and Download a Learner's NTAC Certificate
  • Accessing The NTAC Level 2 Post Test
  • Find and Download a Learner's CSTAG Certificate
  • Accessing The CSTAG Level 2 Post Test
  • Power User Guide
  • New User Template
  • Standard CSTAG Rollout Email Template
  • CSTAG with Level 2 Workshop Rollout Email Template
  • Standard NTAC Rollout Email Template
  • NTAC with Level 2 Workshop Rollout Email Template
  • Course Enrollment Email Template

Release Notes & Updates

  • Sharing a Badge on LinkedIn
  • March 2024 Release: CSTAG
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