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Feature/Function Overview Knowledge Base

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  • Emergency Management Suite
    EMS 24-25 Getting Started Site Setup EMS Webinar Links User Management Features & Functions Analytics & Reporting Troubleshooting EMS Resources 911Cellular: Integrations On-Demand Learning
  • Preparation & Response Training
    Getting Started NTI Webinar Links User Management Course Management Analytics & Reporting   Troubleshooting PRT Resources  Release Notes & Updates
  • PBIS Rewards
    Launching PBISR Webinar Links User Management  PBIS Rewards Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables On-Demand Learning Integrations   Release Notes & Updates  PBIS Rewards Specific Resources 
  • Compass
    Getting Started Webinar Links Data & User Management  Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting   Release Notes & Updates  Additional Resources
  • Behavioral Case Manager
    Getting Started Webinar Links User Management  Feature/Function Overview  Analytics & Reporting   Troubleshooting   Release Notes & Updates  Resources / User Guides State Specific Guidance
  • Visitor Management
    Release Notes & Updates  Getting Started Webinar Links User Management  Feature/Function Overview Analytics & Reporting   Troubleshooting   Hardware / Consumables Resources  Integrations
  • School Check In
    Getting Started  SCI Webinar Links User Management  SCI Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables SCI Resources 
  • ALICE Training Institute
    User Management  ALICE Feature/Function Overview  ALICE Resources  Troubleshooting  
  • Detect
    Getting Started Detect Webinar Links Integrations   Detect Resources  Troubleshooting Release Notes & Updates 
  • Anonymous Tip Reporting
    Getting Started  P3 Webinar Links User Management  P3 Feature/Function Overview  Analytics & Reporting   Integrations   Release Notes & Updates  P3 Resources 
  • Resources
    Notices Downloads SIS Integration Billing
+ More

Visitors

  • Visitors Page
  • Visitor Profile
  • Check-in a Visitor: Staff-Assisted
  • Check-Out a Visitor - Staff Assisted
  • Check-in a Visitor: Self-Serve
  • Check-out a Visitor: Self-Serve
  • How to Add Visitors to the Blocklist
  • Merging Duplicate Profiles
  • How to Edit Non-Alphabetical Visitor Names During Webcam Scanning
  • Mobile App - How to Invite Visitors
  • Mobile App - How Visitors Schedule Visits
  • Mobile App - Guardian Scheduling of Student Late Check-in
  • Mobile App - Notification Preferences
  • Mobile App - Guardian Scheduling of Student Early Check-out

Guardians

  • Guardian-Initiated Student Late Check-in - Self Serve
  • Guardian-Initiated Student Early Check-out - Self Serve
  • Staff-Assisted Resolution Workflows - Guardian Self-Serve Security Checks
  • Mobile App - Guardian Scheduling of Student Late Check-in
  • Mobile App - Guardian Scheduling of Student Early Check-out
  • Mobile App - Notification Preferences

Students

  • Students Page
  • Student Profile
  • Student Late Check-In - Staff-Assisted
  • Student Early Check-Out - Staff Assisted
  • Student School ID (Barcode scanning/RFID reading)
  • Students - Assign Detention
  • Student Late Check-in - Self Serve
  • Student Early Check-out - Self-Serve
  • Guardian-Initiated Student Late Check-in - Self Serve
  • Guardian-Initiated Student Early Check-out - Self Serve

Staff

  • Staff Page
  • Staff Profile
  • How to Edit/Delete a Substitute Visit
  • Staff School ID (Barcode scanning/RFID reading)
  • How to Manually Invite Staff and Substitutes
  • Self-Serve Check-In/Out - Staff
  • How To Resend Mobile App Invite to Staff and Substitutes
  • Mobile App - How Substitutes Schedule Visits

Volunteer Management

  • Events Page
  • Volunteers Page
  • Volunteer Profile
  • Check-in a Volunteer - Staff Assisted
  • Check-in a Volunteer: Self-Serve
  • Check-Out a Volunteer - Staff Assisted
  • Check-out a Volunteer: Self-Serve
  • Volunteer Portal

Self-Serve

  • Student Early Check-out - Self-Serve
  • Self-Serve Check-In/Out - Staff
  • Check-in a Visitor: Self-Serve
  • Guardian-Initiated Student Early Check-out - Self Serve
  • Check-in a Volunteer: Self-Serve
  • Check-out a Volunteer: Self-Serve
  • Guardian-Initiated Student Late Check-in - Self Serve
  • Student Late Check-in - Self Serve

Alerts & Notifications

  • Alarm Activation - Emergency Management
  • Notify Security - Security Alerts

Device Settings

  • Printer Setup
  • Camera Setup
  • ID Scanning Method
  • Self-Serve Kiosk

Mobile App

  • Mobile App - How to Invite Visitors
  • Mobile App - How Visitors Schedule Visits
  • Mobile App - Guardian Scheduling of Student Late Check-in
  • Mobile App - How Substitutes Schedule Visits
  • How To Resend Mobile App Invite to Staff and Substitutes
  • Mobile App - Notification Preferences
  • Mobile App - Guardian Scheduling of Student Early Check-out
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