Release Notes & Updates
- Release Notes (10/16/24): Self-Serve Enhancements & User Interface Updates
- Release Notes (8/6/24): Enhancements and Issue Resolutions
- Release Notes (7/30/24): User Interface & Self-Serve Enhancements
- Release Notes (5/7/24): Reporting Updates
- Release Notes (3/5/24): User Management and Reporting Updates
- Release Notes (1/23/24): 2D Scanning
- Release Notes (12/21/23): Edit Non-Alphabetical Visitor Names
- Release Notes (12/12/23): Barcode/RFID Scanning, Staff & Student Updates
- Release Notes (11/7/23): Staff & Substitute Improvements-VMS
Getting Started
- Visitor Management Admin Settings
- How to Add/Edit School Information
- Activity Log
- SIS Sync Status
- SSO (Single Sign-On) Set Up
- Restricted Persons Policy
- PowerSchool Setup - SIS Sync Setup for PowerSchool Writebacks
- Visit Time Settings
- PowerSchool Setup
- Visit Options - Manage Reasons for Visit
- Visit Options - Manage Visitor Types
- Visitor Check-in Settings
- Student Tracking
- Check-in Badge
- Scheduled Visits
- Mobile App Settings
- Self-Serve Setup
- Volunteer Management - Customize Application
- Volunteer Management - Application Approval
- Volunteer Management - Volunteer Portal
Feature/Function Overview
- Visitors Page
- Check-in a Visitor: Staff-Assisted
- Check-Out a Visitor - Staff Assisted
- Visitor Profile
- Check-in a Visitor: Self-Serve
- How to Add Visitors to the Blocklist
- Merging Duplicate Profiles
- How to Edit Non-Alphabetical Visitor Names During Webcam Scanning
- Students Page
- Student Profile
- Student Late Check-In Process
- Student Early Check-Out Process
- Student School ID (Barcode scanning/RFID reading)
- Students - Assign Detention
- Staff Profile
- Staff Page
- Staff School ID (Barcode scanning/RFID reading)
- How to Edit/Delete a Substitute Visit
- Volunteers Page
- Volunteer Profile
- Events Page
- How to Manually Invite Staff and Substitutes
- How To Resend Mobile App Invite to Staff and Substitutes
- Volunteer Portal
- Camera Setup
- Printer Setup
- ID Scanning Method
- Alarm Activation - Emergency Management
- Self-Serve Check-In/Out - Staff
- Notify Security - Security Alerts
- Mobile App - How to Invite Visitors
- Mobile App - How Visitors Schedule Visits
- Check-in a Volunteer: Self-Serve
- Check-in a Volunteer - Staff Assisted
- Check-out a Volunteer: Self-Serve
- Check-Out a Volunteer - Staff Assisted
Troubleshooting
- DYMO Connect Installation and Troubleshooting
- DYMO Connect Web Service SSL Connection Troubleshooting
- DYMO Printer- Errors Printing from Self-Serve
- Common DYMO Printer Issue Troubleshooting- VMS
- ID Not Scanning with Webcam
- Troubleshooting Barcode/RFID Scanning (Staff & Student)
- ID Scanner Troubleshooting
- Troubleshooting: Enabling Real Time In-Building Updates
- Whitelist Guide