Visitor Management Knowledge Base
- Emergency Management Suite
- Navigate360 Training Institute
- PBIS Rewards
- Compass
-
Behavioral Case Manager
Getting Started Webinar Links User Management Feature/Function Overview Behavioral Threat Assessment: CSTAG Behavioral Threat Assessment: NTAC Behavioral Threat Management: Suicide Risk Screening and Management Analytics & Reporting Troubleshooting Release Notes & Updates Resources / User Guides State Specific Guidance
- Visitor Management
- School Check In
- ALICE Training Institute
- Detect
- Anonymous Tip Reporting
- Resources
- Back-to-School
Feature/Function Overview
- Visitors Page
- Check-in a Visitor: Staff-Assisted
- Check-Out a Visitor - Staff Assisted
- Check-in a Visitor: Self-Serve
- How to Add Visitors to the Blocklist
- Merging Duplicate Profiles
- How to Edit Non-Alphabetical Visitor Names During Webcam Scanning
- Mobile App - How to Invite Visitors & Scheduling Visits
- Students Page
- Student Late Check-In Process
- Student Early Check-Out Process
- Student School ID (Barcode scanning/RFID reading)
- Staff Page
- Staff School ID (Barcode scanning/RFID reading)
- How to Edit/Delete a Substitute Visit
- Volunteers Page
- Events Page
- Printer Setup
- Camera Setup
- ID Scanning Method
- How to Add/Edit School Information
- Activity Log
- SIS Sync Status
- PowerSchool Setup
- Manage Visitor Types
- Manage Reasons for Visit
- Visitor Check-in Settings
- Visit Time Settings
- Student Tracking
- Check-in Badge Settings
- Mobile App Settings
- Self-Serve Setup
Troubleshooting
- DYMO Connect Installation and Troubleshooting
- DYMO Connect Web Service SSL Connection Troubleshooting
- DYMO Printer- Errors Printing from Self-Serve
- Common DYMO Printer Issue Troubleshooting- VMS
- ID Not Scanning with Webcam- VMS
- Troubleshooting Barcode/RFID Scanning (Staff & Student)
- ID Scanner Troubleshooting
- Troubleshooting: Enabling Real Time In-Building Updates
- Whitelist Guide
Release Notes & Updates
- Release Notes (7/30/24): User Interface & Self-Serve Enhancements
- Release Notes (5/7/24): Reporting Updates
- Release Notes (3/5/24): User Management and Reporting Updates
- Release Notes (1/23/24): 2D Scanning
- Release Notes (12/21/23): Edit Non-Alphabetical Visitor Names
- Release Notes (12/12/23): Barcode/RFID Scanning, Staff & Student Updates
- Release Notes (11/7/23): Staff & Substitute Improvements-VMS