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December 13, 2024

To our valued customers,

We want to inform you that this morning, Friday, December 13th, we have been made aware of issues affecting all users when accessing PBIS Rewards. We understand the inconvenience this presents and recognize that it impacts your ability to leverage critical features.
 

Current Status: Users on our platform have not been able to access the site. We are monitoring the service's availability as it is impacting all users.
 

Path to resolution:
Our development and infrastructure teams are actively investigating the issue and looking for solutions.

We appreciate your partnership and apologize for the challenges this outage may pose. Please know we are working diligently to restore access as swiftly as possible.


Sincerely,
Andy Gries
Product Manager - PBIS Rewards

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