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How To Resend Mobile App Invite to Staff and Substitutes

Learn how to quickly and easily resend a mobile app invite to staff members.

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District Admin, Building Admins and Staff users are able to resend the mobile app email to invite staff who need to set up a mobile app account but did not act upon the first welcome email. There are several places where a District Admin, Building Admin or Staff User can resend the invite. To resend the welcome invite to staff, follow the steps below:

  1. Log into Visitor Management as a District Admin, Building Admin or Staff User. 
  2. Navigate to the Staff pages by clicking the Staff icon on the side navigation menu. From here, all staff and substitutes can be accessed.
    1. By default, all staff are shown in a card view layout . To switch to the table view, click on the .
  3. Users can resend the mobile app invite directly from the Staff page:
    1. Card View  - Find the needed staff member's card, then click on the ellipsis and select Resend Invite.
    2. Table View - Find the needed staff member in the table, then click on the ellipsis on the Staff card and select Resend Invite.
  4. Users can resend the mobile app invite directly from the Staff Profile page:
    1. Once the needed staff or substitute is located, users can click on their name to navigate to the Staff Profile.
    2. Once on the Staff Profile, users can click on the ellipsis above the Visit History panel and select Resend Invite.

 

 

 

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