Visitor Management allows users to set the default scanning method they would like to use when scanning a visitor's ID during the Staff-Assisted check-in process. Please follow the below steps to learn how to access the ID Scanning Method page and set the default scanning option for Staff-Assisted check-ins:

1. Log into Visitor Management
2. Navigate to the Device Settings page by clicking the gear icon on the side navigation menu
3. Select the ID Scanning Method tab

ID Scanning Method

Users can select 1 of the 3 options listed below to set the default scanning method when checking in visitors on the Staff-Assisted station:

1. Camera
   1. This option allows users to scan multiple ID types using an external webcam
      1. U.S. Driver's Licenses
      2. Government Issued U.S. ID Cards
      3. U.S. Passports
      4. U.S. Passport Cards
   2. This option does not require any additional configuration on this page, however users should specify their default camera on the Camera Setup page
      1. For more information on the Camera Setup page, click here
2. 2D Scanner
   1. This option allows users to scan barcodes on the back of U.S. Driver's Licenses using a 2D barcode scanner, and take a photo of the visitor using an external webcam
      1. U.S. Driver's Licenses only
   2. This option does not require any additional configuration on this page, however users should specify their default camera on the Camera Setup page
      1. For more information on the Camera Setup page, click here
3. ID Scanner

   Note: This scanning option requires 3rd party software in order to connect to Visitor Management. This 3rd party software is only available for Windows devices.

    
   1. This option allows users to scan U.S. Driver's Licenses by inserting the ID into an ID Card Scanner, such as the ID-150
      1. U.S. Driver's Licenses only
   2. Users can add a scanner by filling out the below fields and then clicking Add Scanner:
      1. Scanner Name - Users can enter any name that they prefer 
      2. Scanner ID - Users will need to enter the Serial Number listed on the bottom of the scanner
         1. Note: If a letter is capitalized in the Serial Number of the scanner, it should be capitalized here as well
   3. This option also requires the below software to be installed on the computer, in order for the ID data to be sent to Visitor Management:
      1. AssureID Sentinel
      2. ID-AIDD
      3. Navigate360 ID Scanner app
      4. For more information on how to set up an ID Scanner and install the required software, click here
   4. Users can locate their Building ID and District ID, needed for the Navigate360 ID Scanner app, inside the information box located under line 3 of the installation instructions listed on the page