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Mobile App - How Visitors Schedule Visits

Learn how visitors can schedule visits ahead of time via the mobile app.

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District Admins, Building Admins and Staff users can invite existing visitors (click here to learn more) to use the Visitor Check-in mobile app in scenarios in which visitors are allowed to schedule visits ahead of time and schedule student late check-ins/early check-outs ahead of time (click here to learn more). Once the visitor downloads the mobile app and sets up their account, they are then able to schedule visits ahead of time. 

  1. Log In with Email and Password used during Account Setup
  2. Select Schedule a Visit
  3. Select the Date & Time for the visit
  4. Select a School Building for the visit
  5. Select the Reason for Visit
  6. Select Who are you Visiting?
    1. Visitors can choose from either a Student or a Staff Member
      1. Student - Visitors can only select from already-associated students to their profile. If there are no students linked to their existing Visitor Profile, then the student option will be disabled. 
      2. Staff - Visitors can search for and select a staff member from the current building.
  7. Enter Destination (can be mandatory or optional)
  8. Enter Mobile Number (can be mandatory or optional)
  9. Click Schedule Visit
  10. The visitor will see a QR code for the scheduled visit, that will be used to quickly check in when they arrive for their visit. 
  11. When viewing the Home Screen, the visitor will see an event card added for their scheduled visit
    1. The front office staff will also see the scheduled visit within Visitor Management on the Visitors page → Scheduled Visits tab
  12. Visitors can access the QR Code for their visit by:
    1. Selecting the 3 dots on the Event Card
    2. Then select View Visit
      1. This QR code can be scanned on the Self-Serve Kiosk or on the Staff-Assisted station when they arrive to the building. Click here to learn more about the visitor check-in process on Self-Serve and Staff-Assisted. 
  13. Once the visit is scheduled by the visitor, Visitor Management users will see an in-app notification on the left navigation Visitor option, as well as on the Visitors → Scheduled Visits tab to inform users of the upcoming scheduled visit.  

Download the Mobile App

📳 Access the Android mobile app on Google Play 

📳 Access the iOS mobile app on the App Store  

 

 

scheduling appointments

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