How to Deactivate Users Manually: 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click the checkbox circle once to deactivate a user. Click it again to re-activate a user.
   1. Green indicates an active user
   2. Gray indicates an inactive user

You can also deactivate multiple users from this screen:

1. Click the box next for each user
2. In the bottom, right corner click Choose Action
3. On the menu that appears, select Status and Deactivate
4. Depending on the number of users, you may see a confirmation box to approve the update

How to Deactivate Users Via .CSV:

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV. 
4. Create a CSV file containing two columns named
   1. Email Address (Column A) contains the email addresses of users to be deactivated (one email address per row)
   2. Active (Column B) contains the word no (this must be on each row that has an email address listed)
5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on. 
   3. Click Confirm in the lower right-hand corner.
6. In General Import Options, check the box for Update Information for Existing Users.
7. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview. 
8. Click Import in the lower right-hand corner