Manually adding users:

1. Log into https://learn.navigate360.com using your login credentials.
2. Under Power User Quick Links, click User Management
3. Click on New Users and then New User.
4. Complete all required fields, ending with Create User. You may need to click through the folders on page 2 to select your organization's branch.

5. Immediately after creating the user, you have the option to enroll users into courses by clicking on Enroll users 

Adding Users in Bulk Via .CSV:

1. Log into https://learn.navigate360.com using your login credentials.
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV.
4. Download the template, and complete all required fields. 

5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on.
   3. Click Confirm in the lower right-hand corner.

6. In General Import Options, check the box for Force users to change their password at their first login.

7. (Optional) In General Import Options, uncheck the box for Send notifications if you plan to notify your staff later. Leaving this box checked will generate an email to each user with login instructions after the import.

8. If no branch exists on your CSV file
   1. Under Destination Fallback Branch, click Use Existing Branch
   2. Then, click the folder to search for and select your branch
9. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview.
10. Click Import in the lower right-hand corner

12.    Click Import Users on the popup box.

This video will teach Power Users in PRT how to enroll new users into a new course and view pre-existing enrollments.

Step 1: Navigate to the gear wheel in the top right corner to access admin settings. 

Step 2: Click on “Course Management.” 

Step 3: Click on the name of the course you want to enroll users in. You will then access the enrollment menu. 

Step 4: Click on “Manage Enrollments” and then “Enroll Users.” 

Step 5: Select one, multiple, or all users and click “Next.” 

Step 6: Review the enrollments and “Confirm” at the bottom of the page. 

See also: Enrolling Users in Courses‍ 

See also: Sending Emails to launch eLearning Access

Instructions for sending reminder emails to users enrolled in Navigate360 Preparation & Response Training courses. 

Step 1: Log into https://learn.navigate360.com using your login credentials.

Step 2: Navigate to the Admin Menu by clicking the gear icon in the top, right corner of the homepage and click ‘Course Management.’

Step 3: Select ALICE for Schools or other appropriate course

Step 4: On the next screen, click the Enrollments tab. Then, click the filter icon and select enrollment status to Enrolled. You may also filter user status to Active.

Step 5: Now, click the box next to a user. Then Select All at the bottom of the screen.

Step 6: Also at the bottom, you will find a purple Choose Action button. Click it and you will use Send Email.

Step 7: Enter noreply@navigate360.com in the From field, a subject, customize a message (or see template below), then review and Submit. The email will now be sent to all selected users.

• You can copy/paste the template email from the next page
• By default, the from field will auto-populate with the username of the Power User. Please update to noreply@navigate360.com

Course Invitation Template

Overview of Branch Reporting - Video 

Instructions for generating progress reports in Navigate360 Preparation & Response Training. 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click Essential Reports
3. Select Quick Summary Reports & Dashboards tab
4. Choose one of the following:
   1. User Personal Summary (Quick Summary Report for a user)
   2. Course Dashboard (Quick Summary Report per course)
   3. Completion Report (comprehensive custom report)

Reports:

User Personal Summary: Enter the name or email of the user, select the user’s profile and “generate”. 

See also: Reviewing an Individual Users Course Progress Through User Personal Summary‍ 

Course Dashboard: Click “view” and then select any course on the following screen to see more enrollment progress details. Once you select the course, it can be downloaded to excel or pdf by using these buttons, , found in the top right corner.

Completion Report: Click the export tray and choose between XLS, CSV, or HTML file types. The file will download automatically.

How to Hide Deactivated Users from a Progress Report

Once viewing the report of your choice, select the funnel feature at the top left to see filter options for your list.

From the filter options, check mark ‘Hide Deactivated Users’ to have deactivated users removed from your progress report.

How to Deactivate Users Manually: 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click the checkbox circle once to deactivate a user. Click it again to re-activate a user.
   1. Green indicates an active user
   2. Gray indicates an inactive user

You can also deactivate multiple users from this screen:

1. Click the box next for each user
2. In the bottom, right corner click Choose Action
3. On the menu that appears, select Status and Deactivate
4. Depending on the number of users, you may see a confirmation box to approve the update

How to Deactivate Users Via .CSV:

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV. 
4. Create a CSV file containing two columns named
   1. Email Address (Column A) contains the email addresses of users to be deactivated (one email address per row)
   2. Active (Column B) contains the word no (this must be on each row that has an email address listed)
5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on. 
   3. Click Confirm in the lower right-hand corner.
6. In General Import Options, check the box for Update Information for Existing Users.
7. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview. 
8. Click Import in the lower right-hand corner

Instructions for managing passwords in the Navigate360 Preparation & Response Training. 

For Admins assisting other Users: 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Click User Management
3. Hover over the users profile line and click the 3-dots on the right side of the screen.
4. Click Edit.
5. Enter a new password and re-type for confirmation, then click Submit.

For Individual Users: 

1. Go to https://learn.navigate360.com
2. Click Forgot your password? and follow the prompts. An email will ultimately be sent for you to create a new password.
3. If you don't recieve an email, contact your district Power User (Administrator) and have them verify your account has been created.