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Guardian-Initiated Student Late Check-in - Self Serve

Learn how Guardians can initiate a Student Late Check-in workflow from the Self-Serve Kiosk.

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Guardians can initiate a student late check-in by scanning their government-issued ID or a mobile app generated QR code at the Self-Serve kiosk. 

To learn more about this workflow, review the below steps:

Guardian Scanning Government-Issued ID

Guardian ID Scan to initiate Student Late Check-in

  1. Guardian will select Guardian on the Self-Serve Landing Page
  2. Select Student Late Check-in
  3. Scan or Capture Government-Issued ID
    1. Note: The default scanning option (Camera or 2D Scanner) for Guardians can be set on the Self-Serve Setup page - to learn more, click here. 
  4. Select all needed students to be included in the late check-in and click Continue
  5. Select the Reason for checking in late and click Confirm and Check-In
  6. Student(s) are now checked in late
  7. If badge printing is enabled, student/guardian will collect their badge from the Default Self-Serve Tardy Slip printer, and enter the building

Staff-Assisted step to complete Student Late Check-in

  1. User will see a banner with the below verbiage informing them of the guardian-initiated student late check-in.
    1. Finalize guardian-initiated student late check-in for [Student Name(s)]
  2. User can click the Finalize Guardian Late Check-in button on the banner to complete the late check-in.
    1. Type: Select whether the late check-in is Excused or Unexcused
    2. Re-print Badge(s) (Optional): Check the box for a tardy slip to print 
    3. Select Finalize Late Check-in to complete the late check-in and print the tardy slip, if checked
      1. Note: The late check-in record will show the time that the check-in was completed on Self-Serve, NOT when the staff member finalizes the check-in
 
 

Guardian Mobile App Generated QR Code Scanning

Guardian QR code scan to initiate Student Late Check-in

  1. Guardian will select Guardian on the Self-Serve Landing Page
  2. Select Scan QR Code from Mobile App
    1. To learn more about how student late check-ins are scheduled in the mobile app, click here.
  3. Scan QR Code
  4. Confirm the information matches what was set when the student late check-in was scheduled in the mobile app:
    1. Note: the Scheduled Date/Time will display as the time the QR code was scanned, even if it does not match the time set when the student late check-in was scheduled in the mobile app. 
  5. Click Confirm & Continue
  6. Student(s) are now checked in late
  7. If badge printing is enabled, student/guardian will collect their badge from the Default Self-Serve Tardy Slip printer, and enter the building

Staff-Assisted step to complete Student Late Check-in

  1. User will see a banner with the below verbiage informing them of the guardian-initiated student late check-in.
    1. Finalize guardian-initiated student late check-in for [Student Name(s)]
  2. User can click the Finalize Guardian Late Check-in button on the banner to complete the late check-in.
    1. Type: Select whether the late check-in is Excused or Unexcused
    2. Re-print Badge(s) (Optional): Check the box for a tardy slip to print 
    3. Select Finalize Late Check-in to complete the late check-in and print the tardy slip, if checked
      1. Note: The late check-in record will show the time that the check-in was completed on Self-Serve, NOT when the staff member finalizes the check-in
 
 

Subsequent Student Late Check-ins on the Same School Day

If a student needs to check in late more than once during the same school day, a staff member will need to facilitate that process by following the steps on the Student Late Check-in - Staff Assisted workflow - click here to learn more.

 

Google Translate

Google Translate is available to assist non-English-speaking guardians checking a student in late. To use this feature, guardians can click Select Language at the bottom of the Self-Serve main page. Once they choose their preferred language,  the page will refresh and they can complete the needed steps to check their student(s) into the building late.

 

self-serve guardian-initiated

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