Notify Security - Security Alerts
Learn how to Notify Security with a Security Alert from within Visitor Management
District Admins, Building Admins and Staff Users have the ability to send a Security Alert from any screen in Visitor Management directly from the side navigation menu as well as within the Visitor check-in process for a potential sex offender and directly from a Blocklisted Visitor profile or Blocklisted Volunteer profile . To access the Notify Security functionality, follow the below steps:
Notify Security Team - Side Navigation Menu
- Log into Visitor Management as a District Admin, Building Admin or Staff User
- Click on the shield icon on the left navigation menu
- The Notify Security Team modal will display.
- Users will see that there is already text in the text box with the below content:
- Visitor Management security alert from [User Name] at [School Name]
- Note: Users can modify the security alert wording as needed.
- Visitor Management security alert from [User Name] at [School Name]
- Users can click Send Alert to immediately send an alert.
- Security Alerts will be sent to the below user types:
- District Admins and Building Admins with notifications enabled. Click here to learn how manage notifications.
- Alerts-Only - These users will receive security alert notifications for their building(s), but will not have access to the platform.
Notify Security Team - Potential Sex Offender
In the scenario of a visitor being identified as a potential sex offender, users will have the option to send a Security Alert directly from the Possible Sex Offender Match modal.
Notify Security Team - Blocklisted Visitor/Volunteer
Users have the ability to send a Security Alert directly from any Blocklisted Visitor profile or Blocklisted Volunteer profile.
Activity Log
Each time that a Security Alert is sent, an entry is added to the Activity Log, located in the Admin Menu. The entry for a Security Alert in the Activity Log will include a separate entry for an alert that was sent via text and an alert that was sent via email - listing who sent the alert and who the alert was sent to.