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Notify Security - Security Alerts

Learn how to Notify Security with a Security Alert from within Visitor Management

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District Admins, Building Admins and Staff Users have the ability to send a Security Alert from any screen in Visitor Management directly from the side navigation menu as well as within the Visitor check-in process for a potential sex offender and directly from a Blocklisted Visitor profile or Blocklisted Volunteer profile . To access the Notify Security functionality, follow the below steps:

Notify Security Team - Side Navigation Menu

  1. Log into Visitor Management as a District Admin, Building Admin or Staff User
  2. Click on the shield icon on the left navigation menu
  3. The Notify Security Team modal will display. 
  4. Users will see that there is already text in the text box with the below content:
    1. Visitor Management security alert from [User Name] at [School Name]
      1. Note: Users can modify the security alert wording as needed.
  5. Users can click Send Alert to immediately send an alert.
  6.  Security Alerts will be sent to the below user types:
    1. District Admins and Building Admins with notifications enabled. Click here to learn how manage notifications.
    2. Alerts-Only - These users will receive security alert notifications for their building(s), but will not have access to the platform.

Notify Security Team - Potential Sex Offender

In the scenario of a visitor being identified as a potential sex offender, users will have the option to send a Security Alert directly from the Possible Sex Offender Match modal. 

Notify Security Team - Blocklisted Visitor/Volunteer

Users have the ability to send a Security Alert directly from any Blocklisted Visitor profile or Blocklisted Volunteer profile.

Activity Log

Each time that a Security Alert is sent, an entry is added to the Activity Log, located in the Admin Menu. The entry for a Security Alert in the Activity Log will include a separate entry for an alert that was sent via text and an alert that was sent via email - listing who sent the alert and who the alert was sent to. 

 

 

security notifications alert security

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