Contact Us


Need Help?

System Status | All Products | Training Webinars | Order Supplies | Contact Us
  • All Products
  • Back-to-School
  • Preparation & Response

Emergency Management

Resources for Back-to-School Success

Contact Us


Need Help?

  • Emergency Management Suite
    Getting Started Site Setup EMS Webinar Links User Management Features & Functions Analytics & Reporting Troubleshooting EMS Resources 911Cellular: Integrations On-Demand Learning
  • Preparation & Response Training
    Getting Started NTI Webinar Links User Management Course Management Analytics & Reporting   Troubleshooting PRT Resources  Release Notes & Updates
  • PBIS Rewards
    Launching PBISR Webinar Links User Management  PBIS Rewards Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables On-Demand Learning Integrations   Release Notes & Updates  PBIS Rewards Specific Resources 
  • Compass
    Getting Started Webinar Links Data & User Management  Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting   Release Notes & Updates  Additional Resources
  • Behavioral Case Manager
    Getting Started Webinar Links User Management  Feature/Function Overview  Analytics & Reporting   Troubleshooting   Release Notes & Updates  Resources / User Guides State Specific Guidance
  • Visitor Management
    Release Notes & Updates  Getting Started Webinar Links User Management  Feature/Function Overview Analytics & Reporting   Troubleshooting   Hardware / Consumables Resources  Integrations
  • School Check In
    Getting Started  SCI Webinar Links User Management  SCI Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables SCI Resources 
  • ALICE Training Institute
    User Management  ALICE Feature/Function Overview  ALICE Resources  Troubleshooting  
  • Detect
    Getting Started Detect Webinar Links Integrations   Detect Resources  Troubleshooting Release Notes & Updates 
  • Anonymous Tip Reporting
    Getting Started  P3 Webinar Links User Management  P3 Feature/Function Overview  Analytics & Reporting   Integrations   Release Notes & Updates  P3 Resources 
  • Resources
    Notices Downloads SIS Integration Billing
  • Back-to-School
    Character & Culture Detection & Prevention Preparation & Response
+ More

Navigate360 is committed to providing you, your staff, and your students with a great back-to-school experience!  To ensure this, we will be updating this site periodically so that you have a seamless experience with our products and receive the information you need to help you prepare for the 2025-26 school year. Maps on mobile are now available and Safety Plan Enhancements coming soon.

Note: Each section below can be expanded or collapsed and has important information to read and share.

Back-to-School Refresher Training

Review our robust library of on-demand training content to ensure both new and returning administrators are equipped for the upcoming school year.

Our comprehensive resources are designed to help your team confidently navigate the tools and strategies essential for a safe and successful start. Whether you're returning or just getting started, these trainings provide the knowledge and support needed to effectively implement your Navigate360 solutions from day one.

To register for a webinar, click on the subject heading to select a topic of interest. Review at your own pace. 

Emergency Management: Admin User Training Plan

EM District Admin Training Plan

As the EM District Administrator, your role is to customize and maintain the Emergency Management features to achieve safety and security compliance and equip your staff with access to critical emergency response resources. 

Complete the three-part comprehensive training to learn how to manage user access, customize each feature in EM and use all of the desktop functions.  

Part 1: User Management 

Scope of Training: Learn how your Student Information System (SIS) data is brought into EM to enable seamless user management and assign user permissions based on function in your organization. 

  • Understanding your Data Sync via Clever, ClassLink, or VendorLink
  • Viewing All Users
  • Assigning User Permissions
  • Editing individual User Account pages
  • Viewing and Editing Site Information

Audience: District Administrators and departments assigned to oversee User Access (eg: IT Department, Human Resources) 

Duration: 12-minutes, on-demand

User Management Overview

 
 

Part 2: District Administrator Training

Scope of Training: Comprehensive training covering all core functionality within EM on Desktop. 

  • Reviewing User Access Permissions
  • Feature Overview - how to customize each feature for your district
  • Alarm Management

Audience: District Administrators

Duration: 1-hour, on-demand

District Administrator Training

Don't have time to watch an hour-long session? Check out the feature-specific trainings below for individual feature overviews. 

 
 

Part 3: Mobile App Launch Resources

EMS Mobile App Launch Resources

Enable your staff to activate an emergency alarm that notifies your school building of an emergency through the Navigate360 Emergency Management mobile app. 

Click here to download the newest Emergency Management mobile app today!

The EMS Mobile App Launch guide offers a step by step walk through on core app functionality for Staff Users. Follow the steps to ensure your staff is prepared to use the EMS Mobile App in drills and emergencies. 

  • District Admin Pre-Launch Checklist 
  • Downloading and Installing the Mobile App
  • Logging into individual user accounts
  • Configuring and testing notifications 
  • Navigating the Mobile App - Staff User and Admin User 
  • Starting an Emergency
  • Performing Student Roll-Call and Staff/Visitor Accountability
  • Ending an Alarm

 

Administrator Resources: 

Click here to download the EM Mobile App Launch Guide

On-Demand Training: EM Admin User Mobile App Walkthrough

 

Staff Resources:

Click here to download the Staff User Quick Reference Guide

On-Demand Training: EM Staff User (Limited Access) Mobile App Walkthrough

Click here to download the Staff Quick Guide to Drills in EM Mobile App

 
 

Click here for assistance accessing webinar notifications

Feature Specific Training Resources:

Many districts identify multiple team members to support the customization of various EM features at both the district and building level. Access feature-specific training below for each user. 

Be sure to give the identified users Admin Permissions to edit and customize documentation! 

Rapid Alarm Management

Webinar: Rapid Alarm Management Overview

Scope of Training: Learn the essential aspects of alarm management, including configuring rapid alarms, creating and customizing alarms, customizing alarm features, and activating alarms to ensure prompt and effective emergency responses.

  • Introduction to Alarm Management
  • Configuring Rapid Alarms
  • Viewing Active and Past Alarms
  • Creating Custom Alarms
  • Configuring Alarm Features (Sound, Countdown, 911 Prompt, Flip Charts, Roll Call)
  • Activating Alarms

Audience: District leaders assigned to oversee emergency alarm activation. 

Duration: 5-minutes, on-demand

Click here to watch! 

 
 

Safety Plans

Webinar: Safety Plans

Scope of Training: Learn how to build safety plans that meets state compliance at the District and Building-level with the Safety Plan Wizard.

  • Creating a new District Safety Plan
  • Cloning a Safety Plan for multiple buildings 
  • Editing Safety Plans
  • Using Variable Fields in a Safety Plan
  • Completing and Exporting Safety Plans

Audience: Team Member assigned to oversee Safety Plan creation and completion at the District and Building-level

Duration: 7-minutes, on-demand

Click here to watch! 

 
 

Drill Management

Webinar: Drill Management

Scope of Training: Learn how to schedule, facilitate, log, and report on safety drills completed at each campus. 

  • Establishing State and District Drill Requirements
  • Scheduling Drills
  • Logging Drills 
  • Drill Reporting

Audience: Team Member assigned to oversee Drill Management at the District and Building-level

Duration: 13-minutes, on-demand

Click here to watch! 

 
 

Assess

Webinar: Assess Overview

Scope of Training: Learn how to use the Assess feature to create, customize, and manage comprehensive safety assessments that meet state compliance requirements at both the District and Building levels.

  • Introduction to Assess
  • Creating Custom Templates
  • Adding Sections and Questions
  • Publishing and Completing Assessments

Audience: Team Member assigned to oversee district and building-level audits. 

Duration: 6-minutes, on-demand 

Click here to watch! 

 
 

Maps & Floorplans

Webinar: Maps and Floorplans

Scope of Training: Learn how to create and customize interactive Floorplans for each campus buildings. 

  • Adding a Floorplan
  • Editing a Floorplan
  • Adding Icons to Floorplan
  • Customizing Floorplan with attachments (eg: images, documents, camera links)

Audience: Team Member assigned to oversee district and building-level floorplans

Duration: 7-minutes, on-demand

Click here to watch! 

 

Interested in 360-degree photos to be included in your Maps & Floorplans? Reach out to the Navigate360 team to learn more!

 
 

Flipcharts

Webinar: Flipcharts

Scope of Training: Learn how to create and customize Flipcharts at the district and building-level that will be accessible to all staff in the EMS Mobile App. 

  • Creating a new Flipchart
  • Publishing a new Flipchart
  • Editing and Archiving existing Flipcharts

Audience: Team Member assigned to oversee Flipchart creation

Duration: 6-minutes, on-demand

Click here to watch! 

 
 

Call Lists, Binders, and Documents

Webinar: Call Lists, Binders, and Documents

Scope of Training: Learn how to manage and organize your safety information. 

  • Creating and Updating a Call List
  • Attaching Call Lists to Flipcharts
  • Accessing Document Storage
  • Creating and publishing Virtual Binders

Audience: Team Member assigned to oversee safety information and documentation

Duration: 5-minutes, on-demand

Click here to watch! 

 
 
 
 

Emergency Management: Mobile App Training

EMS Mobile App Launch Resources

Enable your staff to activate an emergency alarm that notifies your school building of an emergency through the Navigate360 Emergency Management mobile app. 

Click here to download the newest Emergency Management mobile app today!

The EMS Mobile App Launch guide offers a step by step walk through on core app functionality for Staff Users. Follow the steps to ensure your staff is prepared to use the EMS Mobile App in drills and emergencies. 

  • District Admin Pre-Launch Checklist 
  • Downloading and Installing the Mobile App
  • Logging into individual user accounts
  • Configuring and testing notifications 
  • Navigating the Mobile App - Staff User and Admin User 
  • Starting an Emergency
  • Performing Student Roll-Call and Staff/Visitor Accountability
  • Ending an Alarm

 

Administrator Resources: 

Click here to download the EM Mobile App Launch Guide

On-Demand Training: EM Admin User Mobile App Walkthrough

 

Staff Resources:

Click here to download the Staff User Quick Reference Guide

On-Demand Training: EM Staff User (Limited Access) Mobile App Walkthrough

Click here to download the Staff Quick Guide to Drills in EM Mobile App

 
 

Click here to view all available on-demand webinars for Emergency Management

 

Back-to-School Checklist

⏹️ Check your rosters Navigate360 will resume syncing with your Student Information System the week of July 28. This is for those integrated through Clever or ClassLink.  Starting Monday, August 4, please check that your rosters appear correct. If the information is not correct, please verify that your information is correct with your SIS administrator. Then, please contact Navigate360 Tech Support at tech@navigate360.com.

Roster data can be accessed by clicking the 3-Dot Actions Menu near your name at the bottom left corner of EM, then clicking Manage Sync. This will open the previous “Manage Your Data” page in a new tab; and from here, the navigation will be exactly the same as it has been in previous years. 

 

⏹️ Review all administrators' user profiles in the User Management section of EM and ensure their role is set to Administrator for their respective buildings/sites. Ensure their Rapid Alarm Settings are also set to administrator if they need the ability to end alarms and view admin-level alarm details in EM.

Reference this User Management knowledge article for assistance

 

⏹️ Review staff user profiles in the User Management section of EM and ensure their contact is syncing and has the appropriate user role and permissions set. Manually add new users (if not syncing through Clever, ClassLink or ProgressBook) to ensure they can access EM and receive alarm notifications for specific buildings/sites.

Reference this User Management knowledge article for assistance

 

⏹️ Update all safety preparedness & state compliance related content:

Update or create a new EOP using the Safety Plans feature. Reference this knowledge article on Safety Plans for assistance.

Manage district drill requirements & schedule/plan your district or building drills for the new school year. Reference this knowledge article on Drills for assistance.

Upload and manage any important documents that need to be saved and referenced by your staff in EM. Reference this knowledge article on managing documents for assistance.
 

⏹️ Update alarm management related content:

Manage alarm types for your district, and create custom alarm types as needed. Reference this knowledge article on creating a new alarm type for assistance.

Ensure all users opt in to SMS, text, and/or email alerts for drills and emergency alarms. Next, check your email filters and ensure the navigate360.com domain is allowed in your district email/spam filters. Reference this knowledge article for assistance on how to opt in to these alert types. 

Need to make major changes to your existing maps? Reach out to our Customer Service team to learn more. customerservice@navigate360.com 

 

⏹️ Make sure under Site Information that each location has a correct Address and Phone Number.

 

⏹️ Ensure new and returning staff are aware of the updates to the EM web & mobile applications.

Reference this EM Feature Overview knowledge article for assistance.

 

⏹️ Ensure all staff have downloaded the EM mobile application and have been set up to receive alarm & drill alarm alerts on their device. Staff should also enable critical alerts on iOS & priority alerts on Android to ensure notifications are delivered even when in silent or do not disturb mode.

📳Access the Android mobile app on Google Play 

📳Access the mobile app for Apple products.

Access the following knowledge articles for assistance onboarding to the mobile application:

Downloading & logging in to the EM mobile application

Managing an alarm using the EM mobile application

 
 

Back-to-School Tips & Tricks

The 2025-26 back-to-school season will be here before you know it! Our product experts have created these helpful tips to help you start the new school year off right! 

🔹 Set up your drills for the new school year

You can use this feature to schedule and track drills on the drills dashboard, and you can set users up to receive reminders.

Learn more about Drills using this getting started guide. 


🔹 Do you have information you commonly capture on forms in your district, like accident forms or after-action reports?

Use the Assess feature's form creation tool to build them in Emergency Management, where users can complete them efficiently in one location.

Learn more about Assess using this getting started guide.


🔹 Have you explored the Rapid Alarm feature?

Rapid Alarm is the feature that replaced Respond. Rapid Alarm enables users to manage all aspects of an emergency alarm, or a drill or training alarm. All users can activate a practice (drill or training) alarm directly from Rapid Alarm in the web & mobile application. Administrators can view a dashboard of active & past alarms, and can configure alarm settings all within Rapid Alarm. Any active alarm will now include Roll Call for student & staff accountability; and Reunification as part of the alarm details.

For additional information on Rapid Alarm and the enhanced alarm management capabilities, refer to our knowledge base folder for Rapid Alarm.

 
 

Key Features

➖Reduce confusion and chaos during an emergency or drill by configuring alarm types ahead of time to ensure the alarm management settings and protocols are set in advance. 

➖ Access real-time accountability information within Roll Call during an emergency or drill to ensure every life in your building can be accounted for.

➖ Build confidence in your staff, student population and the community you serve with documented drill performance, as well as the ability to practice and prepare for an alarm using the drill or training alarm activation method.

➖ EOP requirement updates and any other general information that may have changed can all be updated within the Safety Plan feature in EM.

➖ Optional mapping service to Site Draw locations when you lack accurate maps of your facilities for emergency services and insurance purposes. Connect with Customer Service to learn more. customerservice@navigate360.com 

➖ Download our Emergency Management Solution mobile app to receive alarm and drill notifications, building maps and coordinate during an emergency while on the go.

➖ Meet Alyssa’s law with an add-on subscription of silent alert panic buttons that connect to first responders via the PSAP (Public Safety Answering Point) or to security personnel.    

Now Available: Visitor & Volunteer Management integration with subscription. Maps on mobile are now available and Safety Plan Enhancements coming July 2025.

 
 

 

 

 

 

 

 

 

disaster planning crisis response

Related Articles

  • Emergency Management Solution Module Overview
  • All Products | Training Webinars | Order Supplies | Contact Us
  • ©2024 Navigate360

Definition by Author

0
0
Expand