User Interface (UI) Updates

This release introduces additional user interface updates for the Activate Alarm workflow, Visitor Check-in Mobile App, Admin Settings, and Volunteer Management modules, including the Volunteer Portal. Matching the recent updates made to other areas in Visitor Management that include ADA-compliant colors and streamlined workflows based on your feedback.

Self-Serve Enhancements 

Google Translate Integration:

All users will see that Google Translate has been added to all Self-Serve kiosk pages. This feature allows users to interact with the system in a variety of languages, ensuring a seamless check-in/check-out experience for non-English speakers.

For more information on Self-Serve Visitor Check-in process, click here.

For more information on Self-Serve Student Check-in process, click here.

For more information on Self-Serve Staff Check-in process, click here.

For more information on Self-Serve Volunteer Check-in process, click here.

Staff Traveler Functionality:

Admin users will now be able to manage settings to enable Staff Travelers. This is meant to make it easier to track staff that regularly travel to multiple buildings in the same school day. This functionality includes the ability to set individual staff/substitutes as travelers or set all staff/substitutes as travelers. Admins and Staff users will also be able to run reports to gain more insights into the travel patterns for staff/substitutes set as travelers. 

For more information on the new Staff Tracking page, click here.

For more information on the Staff Profile page, click here.

For more information on the Self-Serve Staff Check-in/out process, click here.

For more information on the Reports page, click here.

Visitor Enhancements

Visit Details:

All users will see that the "Who are you Visiting?" field has been updated to allow visitors to choose between linked Students or Staff/Substitutes during the check-in process. When checking in on Self-Serve or scheduling a visit from the Mobile App, visitors will see that the Students list only shows students that have been linked to their profile. If a visitor hasn't been linked to the student they are visiting, the visitor can check in at the front desk where a Staff-Assisted user will be able to search for and select the student from the building's student list. 

For more information on the Self-Serve Visitor Check-in process, click here.

For more information on the Staff-Assisted Visitor Check-in process, click here.

For more information on the Mobile App Visitor Check-in process, click here.

Bulk Mobile App Invitations:

All users will have the ability to send mobile app invitations in bulk from the Visitors page. From the All Visitors table, users will be able to search the visitor list of their current building, select multiple visitors, and send the needed mobile app invitations within a few clicks. 

For more information on the Visitors page, click here.

Send SMS Messages from Visitor Profiles:

All users will be able to send one-way SMS Messages directly to visitors from their Visitor Profile, if a mobile number has been saved to the profile. This feature could be used to reach out to a visitor to provide important information regarding an upcoming visit or to remind a visitor to check out at the front desk before exiting the building.

For more information on the Visitor Profile page, click here.