Manually adding users:

1. Log into https://learn.navigate360.com using your login credentials.
2. Under Power User Quick Links, click User Management
3. Click on New Users and then New User.
4. Complete all required fields, ending with Create User. You may need to click through the folders on page 2 to select your organization's branch.

5. Immediately after creating the user, you have the option to enroll users into courses by clicking on Enroll users 

Adding Users in Bulk Via .CSV:

1. Log into https://learn.navigate360.com using your login credentials.
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV.
4. Download the template, and complete all required fields. 

5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on.
   3. Click Confirm in the lower right-hand corner.

6. In General Import Options, check the box for Force users to change their password at their first login.

7. (Optional) In General Import Options, uncheck the box for Send notifications if you plan to notify your staff later. Leaving this box checked will generate an email to each user with login instructions after the import.

8. If no branch exists on your CSV file
   1. Under Destination Fallback Branch, click Use Existing Branch
   2. Then, click the folder to search for and select your branch
9. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview.
10. Click Import in the lower right-hand corner

12.    Click Import Users on the popup box.

How to Deactivate Users Manually: 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click the checkbox circle once to deactivate a user. Click it again to re-activate a user.
   1. Green indicates an active user
   2. Gray indicates an inactive user

You can also deactivate multiple users from this screen:

1. Click the box next for each user
2. In the bottom, right corner click Choose Action
3. On the menu that appears, select Status and Deactivate
4. Depending on the number of users, you may see a confirmation box to approve the update

How to Deactivate Users Via .CSV:

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV. 
4. Create a CSV file containing two columns named
   1. Email Address (Column A) contains the email addresses of users to be deactivated (one email address per row)
   2. Active (Column B) contains the word no (this must be on each row that has an email address listed)
5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on. 
   3. Click Confirm in the lower right-hand corner.
6. In General Import Options, check the box for Update Information for Existing Users.
7. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview. 
8. Click Import in the lower right-hand corner

Enrolling Returning Learners

1. Log into https://learn.navigate360.com using your login credentials.
2. Under Power User Quick Links, click ‘Course Management'
3. Search for AS24R - ‘ALICE for School 2024-2025 Recertification.' Click on the course name.

4. Once entering the Enrollment page, click the purple ‘Manage Enrollments’ bubble. Then, click ‘Import Users from Course.’

5. From the list of courses, select Course Code AH7 - ‘ALICE for Schools.' Click Next

6. On the options tab, follow these steps to select Completed Learners:
   1. User Levels, select  ‘All Levels’.
   2. Enrollment Status, click ‘Select Enrollment Status’ and choose ONLY ‘Completed.'
   3. Enrollment Deadline should be left blank
   4. click Next

7. You will be shown a list of users based on the selected criteria. Review the list of Completed users. Click ‘Submit’ to enroll.

Enrolling New Learners

Ensure user accounts have been created prior to enrollment. Specific Instructions are available below.

Adding New Users

NTI Adding Users

 

Manually adding users:

 

NTI Power User Warning

Note This activity requires Power User permissions. If you do not have these, ple...

Delete

Note

This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com

1. Log into https://learn.navigate360.com using your login credentials.
2. Under Power User Quick Links, click User Management
3. Click on New Users and then New User.
4. Complete all required fields, ending with Create User. You may need to click through the folders on page 2 to select your organization's branch.

5. Immediately after creating the user, you have the option to enroll users into courses by clicking on Enroll users 

Passwords

During initial setup, user passwords must include both letters and numbers in any combination. 

For subsequent passwords, users will receive an error message if they try to create a password with only letters or only numbers. Additionally, they will receive an error message if they use three consecutive letters or three consecutive numbers. 

 

Adding Users in Bulk Via .CSV:

Power User Warning

Note This activity requires Power User permissions. If you do not have these, ple...

Delete

Note

This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com

1. Log into https://learn.navigate360.com using your login credentials.
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV.
4. Download the template, and complete all required fields. 

Optional Upload Fields 

Update Users - Overwrite existing user data (email address and/or password) with the data uploaded via the CSV file. Select “Add users…” as shown.

 

5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on.
   3. Click Confirm in the lower right-hand corner.

6. In General Import Options, check the box for Force users to change their password at their first login.

7. (Optional) In General Import Options, uncheck the box for Send notifications if you plan to notify your staff later. Leaving this box checked will generate an email to each user with login instructions after the import.

8. If no branch exists on your CSV file
   1. Under Destination Fallback Branch, click Use Existing Branch
   2. Then, click the folder to search for and select your branch
9. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview.
10. Click Import in the lower right-hand corner

12.    Click Import Users on the popup box.

Important

If you opt to select update information for existing users, the password field entered in the CSV will supersede any import setting and change the user's password. 

If you do not wish your existing users to have new passwords, Do NOT toggle update information for existing users.

The option to set passwords in bulk is only available during the initial user setup process.

 

 

 

 

 

 

 

 

 

Users can be enrolled directly or via CSV into AH7 - ‘ALICE for Schools.' Specific Instructions are available below.

Enroll Users

How to Enroll Users in Courses

 

How to Enroll Users Via .CSV:

Power Users have the ability to enroll users into a single or multiple courses within Navigate360 Preparation & Response Training via CSV. Before starting this process, users should have been added to the platform. 

Prepare the .CSV File

1. Download the template
2. Remove the example rows
3. For single course enrollment, add the username of each user in their own row 
4. For multi-course enrollment, create a row for each username and fill in the course code. Each course code should be a single row with the username repeated in each of those rows. (It is possible to enroll different users into different courses through this method as well)
5. In the level column, enter the word learner for every row on the spreadsheet
6. Save the file as a .CSV for upload in the next section

   Finding the Course Code

   Click on the Admin Menu Gear in the top, right corner

   Click on Course Management

   A list of courses available for enrollment will show (Note: exact available courses can vary by district)

   Course Code is an alphanumeric identifier found under the Code column on the Course list

   

    

Enrolling into a Single Course

1. Log into https://learn.navigate360.com using your login credentials. 
2. Click on the Admin Menu Gear in the top, right corner
3. Click on “Course Management”
4. Navigate to the course in which you want to enroll users
5. Click on either the Course Name or the People Icon under Enrollment

6. On the Enrollment Screen, click Manage Enrollments 
7. Then, click Manage Enrollments via CSV

7. Click the green cloud and select your saved .CSV file.
8. Open “Advanced Settings” and ensure “Consider first row as header” is toggled on. Click “Confirm” in the lower right-hand corner.

9. Under the Navigate360 Fields column, drag Username and Level over to match the Header labels in the Preview column
10. Click Import
11. A confirmation box will appear. Click Enroll Users to complete the enrollment

12. A notification will appear when the job is complete. Note: larger imports may become a background job. Background jobs will email you once complete

Enrolling into Multiple Courses

1. Log into https://learn.navigate360.com using your login credentials. 
2. Click on the Admin Menu Gear in the top, right corner
3. Click on “Course Management”
4. On the Course Management screen, click Manage Enrollments 
5. Then, click Manage Enrollments via .CSV

7. Click the green cloud and select your saved CSV file.
8. Open “Advanced Settings” and ensure “Consider first row as header” is toggled on. Click “Confirm” in the lower right-hand corner.

9. Under the Navigate360 Fields column, drag Username, Level, and Course Code over to match the Header labels in the Preview column
10. Click Import
11. A confirmation box will appear. Click Enroll Users to complete the enrollment

12. A notification will appear when the job is complete. 

Note

Larger imports may become a background job. Background jobs will email you once complete

 

 

How to Enroll Users Manually:

Step 1: Navigate to the gear wheel in the top right corner to access admin settings. 

Step 2: Click on “Course Management.” 

Step 3: Click on the name of the course you want to enroll users in. You will then access the enrollment menu. 

Example: Click on the name “ALICE Basic for Schools"

Step 4: Click on “Manage Enrollments” and then “Enroll Users.” 

Step 5: Select one, multiple, or all users and click “Next.” 

Step 6: Review the enrollments and “Confirm” at the bottom of the page. 

 

 

Overview of Branch Reporting - Video 

Instructions for generating progress reports in Navigate360 Preparation & Response Training. 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click Essential Reports
3. Select Quick Summary Reports & Dashboards tab
4. Choose one of the following:
   1. User Personal Summary (Quick Summary Report for a user)
   2. Course Dashboard (Quick Summary Report per course)
   3. Completion Report (comprehensive custom report)

Reports:

User Personal Summary: Enter the name or email of the user, select the user’s profile and “generate”. 

See also: Reviewing an Individual Users Course Progress Through User Personal Summary‍ 

Course Dashboard: Click “view” and then select any course on the following screen to see more enrollment progress details. Once you select the course, it can be downloaded to excel or pdf by using these buttons, , found in the top right corner.

Completion Report: Click the export tray and choose between XLS, CSV, or HTML file types. The file will download automatically.

How to Hide Deactivated Users from a Progress Report

Once viewing the report of your choice, select the funnel feature at the top left to see filter options for your list.

From the filter options, check mark ‘Hide Deactivated Users’ to have deactivated users removed from your progress report.

Instructions for managing passwords in the Navigate360 Preparation & Response Training. 

For Admins assisting other Users: 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Click User Management
3. Hover over the users profile line and click the 3-dots on the right side of the screen.
4. Click Edit.
5. Enter a new password and re-type for confirmation, then click Submit.

For Individual Users: 

1. Go to https://learn.navigate360.com
2. Click Forgot your password? and follow the prompts. An email will ultimately be sent for you to create a new password.
3. If you don't recieve an email, contact your district Power User (Administrator) and have them verify your account has been created.

To ensure your organization's email server receives emails from Navigate360 Preparation & Response Training, please have your IT department whitelist the following URLs. Without whitelisting, your email server may block delivery or flag these messages as spam. 

• noreply@navigate360.com
• d-us-smtpgw-5.docebopaas.com
• d-us-smtpgw-2.docebopaas.com

Please contact tech@navigate360.com for support and troubleshooting.