⏹️ Resume SIS syncing & check your rosters. For those accounts who are integrated through Clever or ClassLink, reach out to Navigate360's tech support team at tech@navigate360.com to adjust your launch/SIS sync date. Once your SIS sync has resumed syncing, please check that your rosters appear correct in EMS. Roster data can be accessed by clicking the 3 Dot Actions menu near your name at the bottom left corner of EMS, then clicking Sync. This will open the previous “Manage Your Data” page in a new tab; and from here, the navigation will be exactly the same as it has been in previous years. If roster information is not correct, please verify the information with your SIS administrator. Should further support be needed, please contact Navigate360 Tech Support at tech@navigate360.com. 

⏹️ Review all administrators' user profiles in the User Management section of EMS and ensure their role is set to Administrator for their respective buildings/sites. Ensure their Rapid Alarm Settings are also set to administrator if they need the ability to end alarms and view admin-level alarm details in EMS.

Reference this User Management knowledge article for assistance

⏹️ Review staff user profiles in the User Management section of EMS and ensure their contact is syncing and has the appropriate user role and permissions set. Manually add new users (if not syncing through Clever, ClassLink or ProgressBook) to ensure they can access EMS and receive alarm notifications for specific buildings/sites.

Reference this User Management knowledge article for assistance

⏹️ Update all safety preparedness & state compliance related content:

Update or create a new EOP using the Safety Plans feature. Reference this knowledge article on Safety Plans for assistance.

Manage district drill requirements & schedule/plan your district or building drills for the new school year. Reference this knowledge article on Drills for assistance.

Upload and manage any important documents that need to be saved and referenced by your staff in EMS. Reference this knowledge article on managing documents for assistance.
 

⏹️ Update alarm management related content:

Manage alarm types for your district, and create custom alarm types as needed. Reference this knowledge article on creating a new alarm type for assistance.

Ensure all users opt in to SMS test and/or email alerts for drills and emergency alarms. Next, check your email filters and ensure the navigate360.com domain is allowed in your district email/spam filters. Reference this knowledge article for assistance on how to opt in to these alert types. 

Need to make major changes to your existing maps? Discuss professional services options with your Customer Experience Consultant.

⏹️ Make sure under Site Information that each location has a correct Address and Phone Number.

⏹️ Ensure new and returning staff are aware of the updates to the EMS web & mobile applications.

Reference this EMS Feature Overview knowledge article for assistance.

⏹️ Ensure all staff have downloaded the EMS mobile application and have been set up to receive alarm & drill alarm alerts on their device. Staff should also enable critical alerts on iOS & priority alerts on Android to ensure notifications are delivered even when in silent or do not disturb mode.

Note: The NaviGate Prepared mobile app has been discontinued as of June 2024. All staff must download or update the Navigate360 EMS mobile application using the links below: 

📳Access the Android mobile app on Google Play 

📳Access the mobile app for Apple products.

Access the following knowledge articles for assistance onboarding to the mobile application:

Downloading & logging in to the EMS mobile application

Managing an alarm using the EMS mobile application

The 2024-25 back-to-school season will be here before you know it! Our product experts have created these helpful tips to help you start the new school year off right! 

🔹 Set up your drills for the new school year

You can use this feature to schedule and track drills on the drills dashboard, and you can set users up to receive reminders.

Learn more about Drills using this getting started guide. 

🔹 Do you have information you commonly capture on forms in your district, like accident forms or after-action reports?

Use the Assess feature's form creation tool to build them in the Emergency Management Suite, where users can complete them efficiently in one location.

Learn more about Assess using this getting started guide.

🔹 Have you explored the new Rapid Alarm feature?

Rapid Alarm is the new feature replacing Respond. Rapid Alarm enables users to manage all aspects of an emergency alarm, or a drill or training alarm. All users can activate a practice (drill or training) alarm directly from Rapid Alarm in the web & mobile application. Administrators can view a dashboard of active & past alarms, and can configure alarm settings all within Rapid Alarm. Any active alarm will now include Roll Call for student & staff accountability; and Reunification as part of the alarm details.

For additional information on Rapid Alarm and the enhanced alarm management capabilities, refer to our knowledge base folder for Rapid Alarm.

➖Reduce confusion and chaos during an emergency or drill by configuring alarm types ahead of time to ensure the alarm management settings and protocols are set in advance. 

➖ Access real-time accountability information within Roll Call during an emergency or drill to ensure every life in your building can be accounted for.

➖ Build confidence in your staff, student population and the community you serve with documented drill performance, as well as the ability to practice and prepare for an alarm using the drill or training alarm activation method.

➖ EOP requirement updates and any other general information that may have changed can all be updated within the Safety Plan feature in EMS.

➖ Optional mapping service to Site Draw locations when you lack accurate maps of your facilities for emergency services and insurance purposes. Connect with your Customer Experience Representative to learn more.

➖ Download our new Emergency Management Solution mobile app to receive alarm and drill notifications, and coordinate during an emergency while on the go.

➖ Meet Alyssa’s law with an add-on subscription of silent alert panic buttons that connect to first responders via the PSAP (Public Safety Answering Point) or to security personnel.    

Now Available: Visitor & Volunteer Management integration with subscription.