Deactivating Users
Discover how to deactivate user accounts and ensure the security of your data.
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Power User Warning
Note This activity requires Power User permissions. If you do not have these, ple...
Note: To ensure historical data is maintained, user accounts cannot be deleted.
How to Deactivate Users Manually:
- Log into https://learn.navigate360.com using your login credentials.
- Under Power User Quick Links, click User Management
- Click the
checkbox circle once to deactivate a user. Click it again to re-activate a user.
- Green indicates an active user
- Gray indicates an inactive user
You can also deactivate multiple users from this screen:
- Click the box next for each user
- In the bottom, right corner click Choose Action
- On the menu that appears, select Status and Deactivate
- Depending on the number of users, you may see a confirmation box to approve the update
How to Deactivate Users Via .CSV:
- Log into https://learn.navigate360.com using your login credentials.
- Under Power User Quick Links, click User Management
- Click on
Import & Manage and then Manage Users via CSV.
- Create a CSV file containing two columns named
- Email Address (Column A) contains the email addresses of users to be deactivated (one email address per row)
- Active (Column B) contains the word no (this must be on each row that has an email address listed)
- After the CSV is configured and saved:
- Upload the file by clicking the green cloud and selecting the saved CSV file.
- Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on.
- Click Confirm in the lower right-hand corner.
- In General Import Options, check the box for Update Information for Existing Users.
- Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview.
- Click Import in the lower right-hand corner