NEW Emergency Management Launch Timeline
Learn more about the timeline for the launch of the new EMS system
- Emergency Management Suite
- Preparation & Response Training
- PBIS Rewards
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Compass
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- Behavioral Case Manager
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- Back-to-School
Important Announcement
Thank you for your continued support and understanding as we work to enhance the Emergency Management experience for you and your staff!
We are excited to announce our NEW Emergency Management Solution is launching Monday, July 15, 2024!
What to Expect:
Maintenance Window:
To prepare for this launch, our current Emergency Management system, including the website and EMS mobile app, will undergo a scheduled maintenance window. This will begin at Midnight EDT on Thursday, July 11th. Access will resume in the NEW Emergency Management Solution on Monday, July 15th.
This maintenance is essential to ensure a smooth transition and deliver an enhanced Emergency Management experience. We appreciate your patience and understanding during this period.
Access to EMS (web and mobile app) will be unavailable from Midnight EDT on Thursday, July 11, 2024 and resume Monday, July 15, 2024.
Starting July 15th:
EMS Website:
The current EMS login page will automatically redirect to the new login page. Your existing login credentials and site IDs will remain unchanged, allowing you to access the new EMS website and the current EMS mobile app.
Coming July 2024:
EMS Mobile App:
Updates for the EMS mobile app will be available in Google Play and the App Store. Depending on your device settings, these updates may be applied automatically or require manual attention on user's devices.
Please ensure that all users visit the App Store or Google Play (depending on device) to verify app updates have been completed.
Failure to update the app will result in errors when trying to use it.
For additional assistance, please contact your Customer Experience Consultant.
Alternatively, you can reach out to our Support team by clicking Contact Us in the top, right corner of this page.