September 2026 Release Notes
Discover the latest updates, features, and improvements added to Visitor Management in September 2026, enhancing your user experience and productivity.
- Emergency Management
- PBIS Rewards
- Hall Pass
- Preparation & Response Training
- Behavioral Case Manager
- Visitor Management
-
Compass Curriculum
Training Workshops Getting Started On-Demand Release Notes & Updates Data & User Management Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting Additional Resources
- School Check In
- ALICE Training Institute
- Digital Threat Detection
- Anonymous Tip Reporting
- Resources
- Back-to-School
The Visitor Management September 2026 release was released on September 22, 2026. This release gives districts more control over when volunteer applications expire and how renewal reminders are sent, lets District Admins correct the Home Building for SIS-synced staff, and adds a new way to explore Navigate360 products.
✨ What's New in This Release
Volunteer Management
Important Note: These updates apply to districts using Volunteer Management with Volunteer Application Expiration enabled. Nothing changes automatically. Existing volunteers keep their current expiration dates until an admin chooses to update them.
📬 Manual or Automated Expiration Reminders
District Admins and District Volunteer Coordinators can now turn automated expiration reminders off and send renewal applications manually instead.
⚙️ Where to Find It
- Go to Admin > Application Approval > Volunteer Application Expiration
- The Automated Expiration Notifications section now has an on/off toggle
- When it is on, choose how many days before expiration to email volunteers: 30, 60, or 90 days
- When it is off, no automated expiration emails are sent, and renewal applications can be sent from a volunteer profile or with Bulk Actions
🗓️ Choose Who an Expiration Setting Change Applies To
When a District Admin or District Volunteer Coordinator changes the expiration timeline or fixed expiration date, they now choose who the change applies to.
✅ Two Options
- Apply to all active volunteers and new approvals: Recalculates active volunteers' expiration dates from their original approval date. Some volunteers may expire immediately
- Apply only to new approvals going forward: Active volunteers keep their current expiration date
🔢 See the Impact Before You Confirm
- If Apply to all active volunteers and new approvals is selected, a final confirmation shows how many volunteers will have their expiration date updated and how many will expire immediately
- Select Cancel to go back and change the selection
- Minor volunteers keep their 18th-birthday expiration date, and already-expired volunteers are not changed
✏️ Edit Expiration Dates for One or Many Volunteers
All Visitor Management users with volunteer access can now update expiration dates directly, without a support request.
👤 Individual Volunteers
- Open a volunteer from the Approved or Expired tab and select the edit icon next to Expiration Date
- Choose a new date and select Save Changes
- A message shows when the new date will change the volunteer's status to Active or Expired
- Volunteers who are currently checked in must be checked out before their date can be edited
👥 Bulk Edits
- Select two or more volunteers from the Volunteers list, then choose Bulk Actions > Edit Expiration Dates
- Available from both the Approved and Expired tabs
- Uncheck any minor volunteers first, since minor expiration dates cannot be bulk-edited
🔔 Renewal Reminder Prompt
- If a new expiration date falls inside the automated notification window, a Send Renewal Notification? prompt appears, since the automated reminder will not be sent for that date
- Select Yes, Send Now to email the renewal application right away, or No, Skip to save the date only
- Districts using JDP background checks can also choose whether to re-run the background check when the volunteer resubmits
📋 More Detail in the Activity Log
The Activity Log now records more volunteer expiration activity, so it is easy to see what changed and when.
- Renewal application emails, both automated and manually sent. Automated emails list System as the user
- Manual expiration date edits, individual and bulk
- Changes to the district's expiration timeline or fixed date, including whether the change applied to all active volunteers or only to new approvals
Staff Profiles
🏢 Correct the Home Building for SIS-Synced Staff
District Admins can now update the Home Building on staff profiles that come from the SIS sync, so building assignments can be corrected directly in Visitor Management.
- Open a SIS-synced staff profile from the Staff page and select the edit icon next to Home Building
- Only District Admins can edit the Home Building for SIS-synced staff. Building Admins and Staff Users see the option disabled, with a note to contact their District Admin
- Manually created staff and substitutes can still be edited as before
Navigate360 Products
🧭 App Switcher
A new App Switcher gives users one place to explore the Navigate360 family of solutions.
- Select the new grid icon at the top of the Visitor Management navigation menu to open the Navigate360 Products panel. It is available whether the menu is expanded or collapsed
- Select any product to learn more, including Digital Threat Detection, Emergency Management, Hall Pass, Behavioral Case Manager, Compass Curriculum, and PBIS Rewards, or choose Explore All Navigate360 Solutions
🚀 Getting Ready for the Release
No action is required. However, we recommend:
- Reviewing the Automated Expiration Notifications setting to decide whether your district wants automated or manual renewal reminders
- Sharing the new individual and bulk expiration date edits with building staff and Volunteer Coordinators
- Checking the volunteer counts in the final confirmation before applying an expiration setting change to all active volunteers
If you have questions about any of these updates, please contact our support team or visit the Visitor Management Knowledge Base for additional resources.