Training Institute Guide- ALICE
Gain tips and strategies for user management and course enrollment inside ALICE Training Institute.
Note:
This guide is for the original ALICE Training Institute portal (portal.alicetraining.com).
For articles and help on Navigate360 Training Institute platform (learn.navigate360.com), please go https://help.navigate360.com/en_US/NTI
Uploading User List
Step 1: Log into portal.alicetraining.com using your login credentials.
Step 2: Navigate to the Users page and click Add a List -> Excel Spreadsheet -> Click Here to download Template File.
Step 3: Open the downloaded Excel Template and click Enable Editing.
Step 4: Enter roster information into the excel template. Save file.
eLearning User List must include these columns in this order:
- Email Address
- First Name
- Last Name
- Reference (used for any text to help organize users. Can be left blank)
Step 5: Return to the Users page in the ALICE Training Institute.
Step 6: Click Add a list-> Excel Spreadsheet -> Choose File -> Upload.
Note
If there are existing users with email address changes, their accounts must be merged to accurately track Learner Progress. Submit the request to tech@navigate360.com with old and new contact information.
Adding Single Users
Step 1: Log into portal.alicetraining.com using your login credentials.
Step 2: Navigate to the Users page and click Add a User.
Step 3: Fill in the following information.
- Email Address
- First Name
- Last Name
- Reference (used for any text to help organize users. Can be left blank)
Step 4: Check Send Invite to send an email invitation to take the course upon saving the new user.
Step 5: Click Save.
Send Email Invitation To Users
Step 1: Log into portal.alicetraining.com using your login credentials.
Step 2: Navigate to the Users page. Select all users. Checkboxes will now appear by all usernames.
Note:
Only the users on the page can be selected. Use the dropdown menu to view more users per page, up to 1,000 users. If the account has more than 1,000 users, navigate through the various pages to select all users.
Step 3: Click Send to Selected.
Step 4: Enter any custom text to the invitation by clicking Add Custom Text checkbox on the pop-up menu.
Step 5: Click Send.
Resending Invitations To Users
Step 1: Log into portal.alicetraining.com using your login credentials.
Step 2: Navigate to the Users page. Select all users. Checkboxes will now appear by all usernames.
Step 3: Select Filter and filter by User Status: Any, Not Started, In Progress, Complete.
Step 4: Click Send to Selected.
Note:
Only the users on the page can be selected. Use the dropdown menu to view more users per page, up to 1,000 users. If the account has more than 1,000 users, navigate through the various pages to select all users.
Step 5: Enter any custom text to the invitation by clicking Add Custom Text checkbox on the pop-up menu.
Step 6: Click Send.
Common FAQ’s
Why is a user’s course not showing as complete?
This can happen when a user does not properly log out. Advise users to complete the training and log out using the “log out” button in the upper right-hand corner. Discourage users from simply closing the browser window.
How does a user access the course if they did not receive the course invitation?
If a user did not receive the course invitation, direct them to log into: https://portal.alicetraining.com
- For first-time users, click Register -> Complete the fields shown (The user must be on the organization's user list to complete the process)
- For returning users, click Sign In -> Enter existing password or choose Forgot Password to reset.
How does an Admin User delete a User and add a new User?
Users are not deleted from the ALICE Training Portal. If a user no longer needs access to the current, assigned training and the course is Not Started, Admin Users can reassign their seat. To delete a user from the course invitation: select the checkbox next to the user -> click Delete Selected.
Users may be removed from the course invitation only if their status is Not Started. Once the invitation is In Progress or Complete, the license for the course is tied to that user profile and can not be reassigned.