EMS Admin - Setting Up First Responders
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Emergency Management Suite
- Navigate360 Training Institute
- SEL - Suite360
- Behavioral Threat Assessment Case Manager
- Visitor Management
- ALICE Training Institute
- Detect - Social Sentinel
- P3 - Anonymous Tip Reporting
District Administrators can complete the initial setup for First Responder organizations such as fire, police, sheriff, EMS, and 911 dispatch centers.
During setup, Administrators will designate a single point of contact in Emergency Management Suite. This point of contact will become an administer level user for the First Respond organization. That point of contact can then add, manage, and remove additional users at their fire house, police department, etc. as needed.
Adding First Responders
Giving first responders access to your site is quick and easy to do.
From the User Setup page, use the column titled First Responders. Click Add next to the title and it will take you to a search page to look up responders in your area.
You can search by a specific name or distance from your location. Select Search and Google will generate a list of agencies near you.
Click Add next to the department you want and input your main contact’s first name, last name, and email address.
Click Add once more and they will be notified by email that you have given them access. The email will also provide them with login information and a How-To Guide on navigating the site and setting up additional user accounts from their end.
First Responder Organizations may have access to multiple districts within their jurisdiction. Make sure to search for existing organizations before creating a new organization.
If your responders do not appear on the provided list, click Help Me Add Them at the bottom of the page.
Fill out the provided fields, then click Add when you are finished.