CSTAG: Creating and Accessing Cases- BTA
Learn how to create and access cases in the BTA CSTAG Model, gaining valuable insight into the process.
Creating Cases
Step 1: Navigate to the New Case Menu on the upper right part of the screen.
Step 2: Select the desired case model.
See also: Creating a CSTAG Case
Accessing Cases
Step 1: Navigate to the Cases Menu on the upper part of the screen. 
Step 2: Locate the desired case from the list available in My Cases.
- You can utilize built-in filters to search case data, including building, team, priority, and active status.
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Alternatively, you can access view cases assigned to your team from your BTAM homepage for quick access.
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See also: Editing CSTAG Case Details
See also: Closing a CSTAG Case