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Learn how to verify the data coming into Compass Curriculum from Clever or ClassLink, or review imported information from .csv files.  

 

You must have the District Admin User role to view all data importing from your SIS sync to Compass Curriculum.  School Admin Users and Instructors will only see the data for their designated building or class(es). 

To check what user permissions you have, please review the article Understanding User Roles 

 

 

Step 1: Click the “Users” tab from the left side menu.

 

Step 2: To verify the number of users or specific users being brought into Compass, select the user type: “Students”, “Instructors”, “School Admins”, or “District Admins”

FAQ:  “What does the ‘Validated’ column mean?”

A:  In Compass, the validated toggle is turned on for users that have successfully logged into the platform at least once.  

 

 

Step 3: View the user's information or the user count at the bottom left of your user list.

 

Step 4: To verify the correct classes are being imported into Compass, click “Classes” under “Users” tab.

 

Step 5:  To verify which schools in your organization have access to Compass, select “Schools” from the left side menu. You'll be able to see the number of students, instructors, and classes being imported for each school. 

 

Step 6: If the information being imported into your organization's Compass site looks correct, you are set to begin assigning lessons and launching your program! If the information being brought over from your data sync looks incorrect, please use our steps below to troubleshoot by additional user types:

School Admin User

Please note that unless you have the District Admin role you will only be able to see the information for the specific school you are assigned.

 

As a School Admin, you can check to see the information imported into Compass for the building you are assigned. To verify the number of users or search for specific users being brought into Compass, select the user type: “Students” or “Instructors”.

View the user's information or the user count at the bottom left of your user list.

To verify the correct classes for your building are being imported into Compass, click “Classes” under “Users” tab.

 
 

Instructor User

To view the students rostered to you in the Compass platform, click the “Gradebook” dropdown from the left side menu, then select “Student”.

Within the “Gradebook-Student” page you should be able to see the list of classes rostered to you by clicking on the “Class” dropdown.

 You can view the students in each class once there are active assignments.

Students will not show in the Gradebook until the date of their first active assignment. If students are not currently showing, please ask your organization's Administrator when the first active lessons will be assigned.

 

One additional way you can look at your class rosters is by clicking the “Users” dropdown from the left side menu, then selecting “Classes”.

 
 

 

If you've completed troubleshooting and your data still looks incorrect, please first reach out to your school or district IT contact.  Submit a request for them to update the information and share settings in Clever/ClassLink. 

Once your IT contact has the correct information in Clever/ClassLink, it should update in Compass 48-72 hours later.  

Please let us know of any remaining data sync issues by emailing tech@navigate360.com

 

 

 

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