Troubleshooting: Parent/Guardian Phone #

Pro tip for phone number formatting.

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In the Parent/Guardian Notification section of the Suicide Risk Screening case type a user is required to fill in Parent/Guardian phone number.

Pro Tip:

Do not use dashes - - - in the phone number. This will not allow you to save and gives a user error.

Phone Number format should reflect: 5555555555 rather than 555-555-5555.

parent calling phone number formatting parent guardian pro tip bta suicide risk