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Using Linking Workflows

Learn how to utilize linking workflows in Case Manager.

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  1. Log into Case Manager. 
  2. Select Cases tab.
    1. Alternatively, on the homepage, navigate to Open Cases Assigned to You section and select View next to desired case. 
  3. Click the three-dot Vertical Ellipsis and select View. 
  4. Find the section where the Create Linked Case component resides. 
  5. Locate and click CREATE LINKED CASE.
  6. In the pop-up dropdown, select the desired process/model to branch off into.
    1. Details that will transfer to the new case are visible.
  7. Click Confirm and Proceed.
  8. Review details and complete any additional fields.
  9. Once all required fields are complete, click Create Case. 

 

View Linked Cases:

Linked cases can be found within the Attachment section under Related or within Team Meeting Logs. 

 
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