What Are Security Zones?

Security Zones are a structured way to define and organize physical locations within the 911Cellular portal. They help control who can view alerts and establish a standardized naming convention for locations.

User Guide: How to Update Zone Structure (click to expand)

Creating a new Zone

    1. Select Settings
    2. Select General Settings
    3. Select Zone Structure
    4. Select Add New Zone
    5. Enter information required in Manage Zone
        a. Zone Name: be specific! ABC Elementary School
            i. This name will be what is shared with 911-Dispatch
        b. Enable e911: - when 911 is notified about an emergency, ERT will also be notified. 
        c. Address: = Address is populated through Google Maps. Start typing the address will populate
            i. If Address is not found, send a message to 911Cellular. (911C) Request to add E911 Address
        d. e911 Callback Number: this should be a direct line to a person at that campus.

6. Select Add

 

 

 

How They Work:

Security Zones are structured hierarchically, from broad (e.g., an entire campus) to specific (e.g., individual floors within a building). They can be up to seven layers deep, ensuring precise location identification.

Key Functions:

• User Access Control: Portal users can be assigned to specific Security Zones, limiting their access to relevant alerts.
• Location Identification: Security Zones names are shared with Emergency Response Team members and First Responder agencies through the E911 call / text.
• Emergency Alarm Routing: Emergency Response Team members can be configured to receive alerts from one, some, or all zones within your portal.

Best Practices:

• Use a clear naming convention (e.g., building name → floor number → department).
• Assign addresses at the building level; sub-zones inherit this information.
• No need to add individual room numbers - these can be assigned to access points or computer names.