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Adding 911Cellular Portal Users

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As a 911Cellular Portal Admin, you can invite additional admin users to help manage the portal. These users can have district-wide access or be limited to specific buildings or zones.

User Types & Access Levels:

  • Admin – Full access to all Security Zones.
  • Zone Admin – Restricted to a specific building or zone (similar to Building Admin in EMS).
  • Dispatcher – Access to emergency calls within the portal.
  • BadgeR Config – Manages wearable or wall-mounted panic buttons with access limited to related settings.

 

 

How to Add a New Portal User:

  1. Navigate to Settings > General Settings > Portal Users in the 911Cellular Portal.
  2. Click +Add Portal User
  3. Fill in the required information for the user account.
  4. Select the Zone(s) the user should have access to. Use the > icon to expand the zone structure to find specific building zones for a “Zone Admin”
  5. Click Add. The user will now receive a New Account Activation Email.
user management 911c portal users zone admin

Related Articles

  • Using 911Cellular Integration with Alarms- EM
  • Configuring Connect360 Integration- EM
  • Creating & Updating Zone Structure
  • Customize Incident Types
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