Comm Center Notes Template V.1- P3
Learn how to create a comprehensive notes template for communication center use.
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After-Hours Monitoring | Comm Center Agreement Template
[COMM CENTER] dispatchers are responsible for monitoring [PROGRAM NAME’S] tips between the hours of 5:00pm and 7:00am—seven days a week, 365 days a year.
When a tip’s event type or narrative indicates a matter of life safety or sense of emergency, [COMM CENTER] dispatchers will:
- Look for whether a student file for the subject of the tip has been uploaded by another program tip manager under the ‘Attachments’ tab; then provide necessary information to local law enforcement dispatch.
- Engage in two-way dialogue with the tipster to procure necessary information on the subject of the tip; then provide that information to local law enforcement dispatch.
- (If attempts at both A and B are unsuccessful) Contact the individuals below, starting with the first listed, until someone answers and provides the necessary information on the subject of the tip; then provide that information to local law enforcement dispatch
- Provide as many notes and outcomes as possible in the ‘Comm Center Notes’ section to help aid our disposition and documentation process.
[Local Law Enforcement Agency Name]
[Local LEA Office Phone]
[Local LEA Dispatch Phone]
Emergency Contacts
- [Name] – [Phone Number]
- [Name] – [Phone Number]
- [Name] – [Phone Number]
- [Name] – [Phone Number]