Visitor Management Settings- VMS
Discover the necessary steps to configure and customize the Visitor Management Settings under the Admin menu in VMS
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During initial site configuration, District Administrators can configure district-wide system settings.
Once settings are configured at the district level, District Administrators can allow their schools to further customize settings to meet their building-specific needs.
Districts also have the option to prevent their schools from further customization by toggling on Prevent School Overrides.
This toggle must be set individually on each setting that the District wants to restrict.
Visitor Management Settings
The Visitor Management Settings below are located in the Admin menu of VMS.
Restricted Persons Policy: Customize your district policy for what front office staff should do when they encounter a restricted person (sex offender, person with custody issues, etc.)
Configured at the District and/or School level. Toggle on “Prevent School Overrides” to disable school-specific customization.
Visit Options: These options appear when your front office staff checks in a visitor, or a visitor is checking in via Self-Serve. Customize options to meet your reporting needs.
Configured at the District and/or School level. Toggle on “Prevent School Overrides” to disable school-specific customization.
Visit Time Settings: For the “Time in Building Limit”, set the time at which your front office staff will be alerted that a visitor has been in the building for too long before checking out. When “Auto-Checkout Time” is enabled, staff, substitutes, visitors, and volunteers will be automatically checked out at the time indicated in the settings for that day.
Configured at the District and/or School level. Toggle on “Prevent School Overrides” to disable school-specific customization.
Student Tracking: These options appear when your front office staff performs a late check-in or early check-out for a student, or a student is being checked-in or checked-out via Self-Serve.
Configured at the District and/or School level. Toggle on “Prevent School Overrides” to disable school-specific customization.
Default options are available. District Administrators can disable default options and add custom options for all schools OR allow schools to add custom options at the building-specific level.
Check-In Badge: Customize what information appears on a visitor’s badge when they check-in.
Configured at the District and/or School level. Toggle on “Prevent School Overrides” to disable school-specific customization.
Optional fields include: Picture, Visiting, Destination, and Reason for Visit.
Customize the badge orientation: Vertical/Horizontal
Scheduled Visits: Indicate whether the school will allow scheduled visits from the Visitor Management mobile app.
Configured at the School level. Each school can allow or deny scheduled visits with the Visitor Management mobile app.
Mobile App Settings: If Scheduled Visits are enabled, edit the instructions that appear in the mobile app for visitors, student late check-ins and early check-outs.
Configured at the District and/or School level. Toggle on “Prevent School Overrides” to disable school-specific customization.
Self-Serve Settings: If Self-Serve is enabled, select the allowed check-in groups, and customize the instructions after check-in and check-out.
Configured at the School Building level by a District Administrator. Front Desk Staff will need to work with District Administrators to make updates to the Self-Serve settings.