EMS New Mobile App
Learn how the new mobile app can help streamline and improve EMS processes at the touch your fingers.
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- Emergency Management Suite
- Navigate360 Training Institute
- Behavioral Threat Assessment Case Manager
- Visitor Management
- School Check In
- ALICE Training Institute
- Detect - Social Sentinel
- P3 - Anonymous Tip Reporting
EMS- New Mobile App Downloading and Initial Setup/Login
- Download and open the app on your phone to log in
- Your login credentials should be sent to you during implementation by Navigate360 or your district
- If your district has set up Clever SSO, you can click the Clever login button to be authenticated through that process
- If you serve multiple schools, select the location you would like to access; in the settings section of EMS web, you can specify if you would like to get alerts for multiple buildings beyond your current school. Users can also set and opt-in to receive notifications for multiple locations in the mobile app under settings.
- When you first log in, you will be prompted to accept notifications
- You will get separate prompts for regular notifications and critical alerts
- You can always change these permissions from the settings page of the mobile app
Follow the images below for initial download and setup:
The flipcharts can only be viewed in the Emergency Management Suite Mobile app. We always advise that flipcharts be kept short and concise for districts. EMS administrators can manage these flipcharts on EMS Web. Call lists can also be found here and attached to a flipchart via EMS web. A User can dial out via the mobile app for whoever is on the call list.
Similar to the features on EMS web, the app also allows PDF prints of maps, floor plans, MOUs, and board policies (for example). Ideally, the creation of binders is made through EMS Web.
The new EMS Mobile app allows you to set your notification preferences. In settings, you can see your current notification statuses, make notification preferences, test notifications, and choose which locations you wish to receive notifications from.
In notifications, ensure Critical Alert is toggled ON. This will go through your phone’s settings and play the alarm sound even if your phone is locked or on silent. Also, make sure to enable sounds, badges, and alerts to verify that you receive all critical information during an emergency. Under Site Notifications, you can choose which school locations you wish to receive notifications for.
Note: you cannot test a Critical Alert outside of a school-facilitated test; however, you can test regular notifications.
Additionally, to opt-in for email and text notifications, you must log in to EMS web and activate these notifications online on the user page.
Testing & Critical Alerts
In the EMS mobile app, you can choose which alarms to send out (Testing, New Alarm, Fire, Intruder…etc.). The district can set these alarms. These are personalized by icon, title, and noise on the EMS Web for drilling and training alarms. Default alarms come fully equipped with the app, but this feature is versatile and allows you to build other alarms for your district. EMS administrators can also turn off drill/training mode if they wish for users to have fewer options when activating emergencies.
In an alarm, you can choose an Emergency Type. You can select which sites the emergency/drill is taking place and send a school-wide message that all phones will receive. To enable an emergency, click Start Emergency.
Not a Drill: This is a real emergency.
Training: For training purposes, an alarm is created without sending out a notification. This allows you to show users how to work through the app without causing a large panic. This is best used 1:1 to show users how the app and notifications function if an emergency ever were to happen.
Drill: This feature will send out notifications to other users to ensure they have everything set up correctly; however, it will distinguish that it is a drill ahead of the alarm to know it is not a real emergency.
In the alarm dashboard, you can directly dial 911 from the app. You also have features such as Quick Alert messages and chat options.
Quick Alert Message:
Users can send out quick alerts to keep every user informed about the situation. This will send out a notification to users as a banner on their phones.
The chat option is a general chat to send updates, photos, and, converse. This will not send notifications to users’ phones.
In the dashboard, you can also mark yourself safe, not safe, or not on the scene. Additionally, you can select a Class Roster. As an administrator, you can see all the district’s rosters. As a teacher, you can see your class roster and other teachers’ rosters.
You can also create a custom roster. This allows you to create a student roster if students are away from their regular classroom setting. This way, you can still account for every student. When completed, click Submit roster.
Due to their accessibility permissions, EMS administrators will have insight into the overall accountability of the school population. Once teachers, students, and staff are checked in, admins can see the total number of individuals accounted for increase directly on their app dashboard.
As users are accounting for students, the student names will be checked off on the right-hand side. If a student is missing, other teachers can account for the missing student within the app if they know the student’s whereabouts. You can see the class level in which students are being checked in, how many classes have been submitted, and teachers who are marked safe. You can also identify teachers with teaching staff and account for non-teaching staff members. You can also account for other teachers’ rosters if they cannot check in their students for whatever reason. Additionally, you can account for visitors who have checked into the school via VMS on the visitor roster.
In the dashboard, you can view who was accounted for, see the chat log, view any comments or notes regarding the emergency; and once the emergency has ended, it will send out a notification that the emergency has ended, and the app will go back to normal.
Note: Anyone can START an emergency, but only an administrative user can END an emergency.
You must reunify students with their parents during and after the emergency. You can choose a site and start a reunification based on the emergency. Users can switch between roles of Student Check-In, Parent Check-In, and Reunifier. EMS admin have a fourth option to select Command Overview for an advanced view of the reunification process.
You can select different roles depending on your assigned task. Teachers and staff will all play different roles in the reunification process:
- Student check-in
- Parent check-in
- Command overview (only available to EMS admin)
When checking in students, you can determine which class it is based on the class roster. Users can account for students by clicking on check-in. This icon appears in line with the check-in parent and reunited options. You can also check in all students on the roster at once, and this will mark all students on the list as checked in and accounted for.
For the parent check-in, you can see if a parent is tied to a student. Sometimes a parent profile will include a photo of the parent, phone number, email address, and the student(s) they are associated with. You can also add the parent on scene if they are not in the system for whatever reason and you can view how many students are attached to a parent. When you reunify, you can confirm all the student and parent information and click Reunited. This will end the process for the student, and you can continue to reunify the remainder of the students.
The user will monitor the student/parent matches and confirm a student is reunited with their parent(s).
Admin can see the dashboard overview of the reunification process. In a high-level view, this is used to monitor what is happening. In this function, a user can see the student/parent check-ins, monitor history logs, and receive important notifications. Admins can also view exceptions to monitor students who are not on scene or removed from the scene.
As an administrator, you can END REUNIFICATION.
If the respond is still going on and you END REUNIFICATION- it will end the respond Alarm as well. If the reunification is done, the emergency alarm is complete since all students are reunified.
A mobile app will not tell you where to go and what to do; it will only make this process EASIER. Reunification is human lead. We encourage districts to drill this process regularly.
Drills & Assessments
To set up district drill settings, Administrators must log in to EMS web.
The mobile app allows you to log your drills and assessments. No district-wide requirements are made on the app.
This is a checklist for safety objections and walks users through a series of questions. Districts can create their own questions, or they can have them imported from EMS web. You can “like” or “unlike” questions, add photos, or create notes throughout the assessment on each question. These features allow for feedback or serve as a reference point for future drills/emergencies.
On the EMS App, you can record the results of a drill. You can record the site, the year, the schedule, and the drills that need to be recorded. This allows an administrative user to easily log a drill on the go. You can also schedule and add drills by saving them to a schedule.