Contact Us


Need Help?

    • System Status | All Products | Contact Us
  • All Products
  • Emergency Management Suite
  • Users

EMS Users Manual For First Responders

This user manual provides crucial guidance for first responders to make the most of their emergency medical service tool set.

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Emergency Management Suite
    Site Setup Users Call Lists Documents Virtual Binders Maps New EMS Mobile App Classic EMS Mobile App Flipcharts Drill Logs Safety Plans Respond Reunification EMS Resources Assess EMS Video Tutorials
  • Navigate360 Training Institute
    Navigate360 Training Institute Power User Functions Navigate360 Training Institute Video Tutorials
  • Suite360
    General Information/Resources Suite360 Student and Parent Suite360 Video Tutorials
  • Behavioral Threat Assessment Case Manager
    BTA Model User Guides BTA Video Tutorials
  • Visitor Management
    Navigate360 Visitor Management Guides Navigate360 Visitor Management Video Tutorials School Check In Resources & Guides School Check In Hardware & Implementation School Check In Reporting School Check In Video Tutorials
  • ALICE Training Institute
    ALICE General Resources ALICE Training Video Tutorials
  • Detect - Social Sentinel
    Detect Video Tutorials Detect General Resources
  • P3 - Anonymous Tip Reporting
    P3 Campus Resources P3 General Resources P3 Frequently Asked Questions P3 Video Tutorials
  • Resources
    Notices
+ More

Table of Contents

First Responder Login Pagehttp://responder.navigateprepared.comNavigate360 Emergency Management SuiteSite SelectionBookmark a SiteAdministrationUser Management – Add UserUser Management – Edit User


Delete

First Responder Login Page

The First Responder Portal is accessible via the website: 

http://responder.navigateprepared.com

We support most common web browsers on a Desktop, Laptop, Tablet, or Mobile Phone. (iOS and Android applications are NOT available for first responders at this time)

Navigate360 Emergency Management Suite

Navigate360’s Emergency Management Suite is an online system for school districts to store, organize, and access response and safety information.

A key feature allows school districts to give access to local first responders. As a first responder, you can have access to view information at any time.

The biggest tool to utilize will be the interactive floor plans that include essential details such as building layouts, images inside and outside of rooms, designated staging areas, and more. This can be a great tool to use when communicating with the school district to define what information would be helpful to know during situations.

Site Selection

Once you have logged in, you will see a list of school districts. These will be the districts that have given you access to view their information.

When you select a district from the list, you will see a list of all the buildings in that district. To enter any of the listed buildings, use Enter Site. You can use the search area to filter the list if there is a specific building you’re looking for.

Keep in mind that you can always switch to another building in the district when viewing the school’s site.

Bookmark a Site

You can bookmark a location for quick access to it at any time.

A window will pop-up that contains a URL that will automatically link you to that specific building and does not require user authentication. You can copy and paste that link into any software that allows you to embed a web address (each building has a unique link).

This is commonly used to allow a 911 Dispatch Center to link specific buildings to their CAD software and allows a 911 Operator to gain access without worrying about having to log in or select an initial building.

Administration

When a district adds a first responder group, they will add a primary point of contact. That individual can add, edit, and remove other user access as needed.

To manage who has access within your agency, select User Management.


This page will display everyone with access and their last login date.

You can have as many users as you would like. Select Add a New User to create a new account.

User Management – Add User

The information required to create a user is their first name, last name, and email address. They will use their email address to log in.

You can choose whether to let users set a password (which sends them an automated welcome email to create a password) or enter one for them yourself. Keep in mind, you will need to let them know what you set the password as.

Job titles and phone numbers are optional and can be added and changed at any time.

Click save when you are finished.


User Management – Edit User

You can edit or disable a user at any time. From the user management page, select the user's name to go into their account.

Their name, title, phone numbers, password, and email can be updated. You can also send welcome emails (only valid for first time login) and password resets from here.

If you need to revoke access of a user, choose disable on the account.


first responders ems users user manual user management ems emergency management suite site selection bookmark a site add user edit user

Related Articles

  • EMS App Download Guide
  • EMS Drill Logs
  • EMS Assess - Next Generation
  • EMS Maps - Linking Cameras Guide
  • All Products | Contact Us
  • ©2022 Navigate360

Definition by Author

0
0
Expand