Contact Us


Need Help?

    • System Status | All Products | Contact Us
  • All Products
  • Emergency Management Suite
  • Respond

EMS Respond - Admin via App

Learn how EMS Respond can quickly and easily be administered through a smartphone app, making managing emergency responses more efficient.

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Emergency Management Suite
    Site Setup Users Call Lists Documents Virtual Binders Maps New EMS Mobile App Classic EMS Mobile App Flipcharts Drill Logs Safety Plans Respond Reunification EMS Resources Assess EMS Video Tutorials
  • Navigate360 Training Institute
    Navigate360 Training Institute Power User Functions Navigate360 Training Institute Video Tutorials
  • Suite360
    General Information/Resources Suite360 Student and Parent Suite360 Video Tutorials
  • Behavioral Threat Assessment Case Manager
    BTA Model User Guides BTA Video Tutorials
  • Visitor Management
    Navigate360 Visitor Management Guides Navigate360 Visitor Management Video Tutorials School Check In Resources & Guides School Check In Hardware & Implementation School Check In Reporting School Check In Video Tutorials
  • ALICE Training Institute
    ALICE General Resources ALICE Training Video Tutorials
  • Detect - Social Sentinel
    Detect Video Tutorials Detect General Resources
  • P3 - Anonymous Tip Reporting
    P3 Campus Resources P3 General Resources P3 Frequently Asked Questions P3 Video Tutorials
  • Resources
    Notices
+ More

Table of Contents

Setting Your Admin PreferencesInitiating an AlarmAdministrator Home ScreenAccounting for StudentsChat FeatureView Past Alarms

Setting Your Admin Preferences

The option to toggle each building ‘On’ will designate which locations you want to receive notifications for. When toggled on, you will be a part of the overall staff count for that location.

Depending on phone settings, notifications will be a push notification to your device and (depending on volume) an audible siren. If you’ve selected to receive them, you will also get email and text notifications.

Click the building name o where you want to initiate an alarm.

Initiating an Alarm

When you want to start an alarm at a building, choose Respond from the Home screen. You will be presented with a building list to choose from.

Once a building is selected, you are able to select an alarm mode. 

Delete

Respond Alarms have 3 available modes

Alarm will be used for real emergencies. This mode will send notifications immediately to staff.

Drill is used for normal drills. This mode will send notifications immediately to staff that include that this is for a drill.

Training puts the system into a functional mode similar to Alarm and Drill. However, it does NOT send notifications. This makes it a great option for training or testing.

After selecting a mode, you will then choose an alarm type from the list. Comments are optional and allow you to add any notes, procedures, or information you want staff to receive.

When ready, Activate Alarm and your alarm will start.

Anyone may activate an alarm. After the alarm has started, only administrators can end the alarm.

Administrator Home Screen

Your Home screen will provide real-time updated counts and lists. This is also where the End Alarm option is. This is only available to administrators.

Using the View option for each section, you are able to view missing students, classes that have checked-in, and teaching and non-teaching staff who have checked in.

Any staff member can account for themselves using the options I am okay, I am not okay, or I am not here. You will be alerted when someone checks in as not okay.

Accounting for Students

Select Students at the bottom to bring up the class list.

If you have assigned classes, you will have the option to select them in the My Class view. Or you can Create Custom Roster if you don’t have a class but you do have some students with you.

You can switch to All Classes for the full list of classes at the building. You can account for multiple classes or another teacher’s class if necessary. 

Select the class you want and the list of students will become available.

A quick way to account for students is to Mark All and then change the status of any student by tapping their name. Tapping through can mark them as accounted for, absent from school, or unaccounted/missing. If you have a student who isn’t in your class (i.e. you pulled them in from the hall), use Add Student to search and select whoever needs to be added. The teacher missing this student will see their name to indicate they have found them.

Once you have marked all the students, use Submit Class to push the list to the overall total for administrators.

If changes occur, you find another student or need to change a student’s status, you can make changes and submit your count multiple times.

Chat Feature

Using Chat within the app is a good communication tool to relay information.

For administrators, you have the option to chat with All in the building, private chat with your Admins group, or Message a Teacher directly. Simply select which chat you want, then you are able to type messages to that specific group. All messages that are sent will show the name of the staff member, mark if they are an admin, and timestamp when it was sent.

If you are on another screen in Respond and a new message comes through, the Chat button on the bottom of the screen will highlight NEW.

View Past Alarms

Once the drill or emergency has passed, you can end the alarm.

You can gather details of the Respond alarm afterward from the website. Go to Respond and then choose to View Past Alarms. This will list all of the alarms you have done. You’re able to view details of each and review information such as times, total numbers, submitted classes, chat logs, etc.


mobile app emergency responders

Related Articles

  • EMS Drill Logs - Scenarios Guide
  • EMS Reunification Mobile App Admin - Classic
  • EMS Call Lists
  • EMS Respond Sound Override Guide for Android
  • All Products | Contact Us
  • ©2022 Navigate360

Definition by Author

0
0
Expand