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VMS DYMO Printer- Visitor Badge is Printing on Two (or more) Sticky Labels

Learn how to fix a DYMO Printer printing on two or more sticky labels at once.

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If the visitor badge is printing on two or more sticky labels: 

Check that the labels are loaded in correctly and are the right size.

You can recalibrate the front of the next badge by pressing on the blue button on the front of the printer. If the badge is stretching the actual print onto two badges, you may have the wrong size badges. Please contact tech@navigate360.com for more information.

If one or more blank badges are printing after the first one prints, please try power cycling the printer, and resetting the DYMO Connect Service. Also verify that the computer’s USB drivers are working and reset them if they are not.

Check that the peel and stick labels are loaded in face down.

For any issues not covered in this document, please contact tech@navigate360.com.

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