Uploading User List

Step 1: Log into portal.alicetraining.com using your login credentials. 

Step 2: Navigate to the Users page and click Add a List -> Excel Spreadsheet -> Click Here to download Template File. 

Step 3: Open the downloaded Excel Template and click Enable Editing. 

Step 4: Enter roster information into the excel template. Save file. 

eLearning User List must include these columns in this order:

• Email Address
• First Name
• Last Name
• Reference (used for any text to help organize users. Can be left blank) 

Step 5: Return to the Users page in the ALICE Training Institute. 

Step 6: Click Add a list-> Excel Spreadsheet -> Choose File -> Upload. 

Adding Single Users

Step 1: Log into portal.alicetraining.com using your login credentials. 

Step 2: Navigate to the Users page and click Add a User. 

Step 3: Fill in the following information.

• Email Address
• First Name
• Last Name
• Reference (used for any text to help organize users. Can be left blank) 

Step 4: Check Send Invite to send an email invitation to take the course upon saving the new user. 

Step 5: Click Save.

Send Email Invitation To Users

Step 1: Log into portal.alicetraining.com using your login credentials. 

Step 2: Navigate to the Users page. Select all users. Checkboxes will now appear by all usernames.

Step 3: Click Send to Selected. 

Step 4: Enter any custom text to the invitation by clicking Add Custom Text checkbox on the pop-up menu. 

Step 5: Click Send.

Resending Invitations To Users

Step 1: Log into portal.alicetraining.com using your login credentials. 

Step 2: Navigate to the Users page. Select all users. Checkboxes will now appear by all usernames.

Step 3: Select Filter and filter by User Status: Any, Not Started, In Progress, Complete. 

Step 4: Click Send to Selected. 

Step 5: Enter any custom text to the invitation by clicking Add Custom Text checkbox on the pop-up menu. 

Step 6: Click Send.

Common FAQ’s

Why is a user’s course not showing as complete? 

This can happen when a user does not properly log out. Advise users to complete the training and log out using the “log out” button in the upper right-hand corner. Discourage users from simply closing the browser window. 

How does a user access the course if they did not receive the course invitation? 

If a user did not receive the course invitation, direct them to log into: https://portal.alicetraining.com

• For first-time users, click Register -> Complete the fields shown (The user must be on the organization's user list to complete the process)
• For returning users, click Sign In -> Enter existing password or choose Forgot Password to reset.

How does an Admin User delete a User and add a new User? 

Users are not deleted from the ALICE Training Portal. If a user no longer needs access to the current, assigned training and the course is Not Started, Admin Users can reassign their seat. To delete a user from the course invitation: select the checkbox next to the user -> click Delete Selected.